We stayed 6 nights using Priority Club points for reward nights. The location of the hotel is very good relative to Disney, Universal, Sea World, and Wet & Wild. The parking lot could be slightly larger to accomodate special events (there was a wedding in the atrium the first night of our stay, and the lot was full). Our room... more

This was my 3rd stay at this hotel and one thing that never changes is the excellent maintenance of the hotel and it's rooms. Someone has stated in a review that the rooms are old and worn which is totally untrue. The rooms are 8 years old and they look like the hotel just opened. The staff are great here... more

I have just returned from a two week stay at the Crowne Plaza Universal. I booked the hotel when it was voted the number one hotel in Orlando. Before i went i was worried to see that it had dropped down to number nine. People had written mixed reviews so i was a bit wary of going. After my flight... more

If you are unsure about what you want from your Orlando vacation, want to try a bit of everything, or just want the security of a hotel, then you can't go far wrong with the Crowne Plaza Universal. If you are planning on spending more than a couple of days the Disney parks, then I would recommend you stay closer.... more

My husband, 11 month old daughter, and I just stayed one night at the hotel even though we had booked 2 nights. The staff was very friendly and helpful. Our hotel room was nicely furnished and clean, but on the small side (we had a room with a king bed). The only real complaint I had about the room was... more

Filth. Plain and simple. i checked into my room and not only was there a dirty paper napkin on a bedstand, there was also a part of a muffin on the floor. On top of that, the shower didn't drain and there was a big smear of something on the bedspread. If clean is what matters to you, stay far... more

Stayed for 14 nights from the 9th May 2008. This hotel made the holiday for me and my wife. The staff were always very helpful nothing was too much trouble. The room was cleaned daily and was always fresh to return too. The hotel has a great pool and pool bar. The food was of excellent standard and a breakfast... more

We're not sure what property the previous two reviews are referring to, but they certainly don't reflect our experience during a recent vacation trip to Orlando. We booked the bed and breakfast package for $159 a night. For this price, we weren't disappointed. The property was spotlessly clean, the staff invariably friendly and the location excellent. It is a newer... more

I booked one night here on hotwire. We were arriving late and needed one night prior to checking in at Portofino Bay. Upon arrival we were pleased with front desk service and hospitality. Very curteous and helpful staff. We booked a very reasonable (cheap) rate and feel the value was exceptional. Room was spacious and clean with two queen beds... more