i was worried about the reviews. but i figured people just like to complain. the receptionist that checked us in was great. very happy person.. the first room that i checked in to aircon was not working. i called reception and the desk clerk said to come back down and she will find me a new room. when i got... more

We stayed at Enclave for second year running and it is a lovely family friendly hotel. Front desk staff in particular, Latisha, extremely courteous and helpful at all times. Rooms are clean, spacious and if a little dated so what. We didn't travel 5,000 miles to spend it in hotel room! Resort transportation is provided by the excellent Julia and... more

After reading some absolutely horrific reviews I was dreading going to check in. When we arrived my fiance and I went to check in and were met by a pleasant receptionist who sorted out our room key. Before we lugged all of our cases into the lift, we decided to go and check our room out. The key card worked... more

After reading some reviews on here, I was a little unsure what to expect! However, I found the suites satisfactory! It was pretty basic inside with dated decor, but this wasnt a problem as it was clean. The important things worked: Shower (plenty of hot water) loo, fridge, air con, lights & TV. We couldnt get the hob to work... more

We arrived at the Enclave Suites around 4 us time on June 20th, i was very worried because of some of the bad reviews i had read, so we booked in at reception they were nice, gave us 4 swipe keys to get into our block ,we were in block 1.we were on the 10th floor over looking one of... more

Stayed at the Enclave Suites for 2 weeks between June 13 - 27th in building number 2. The suite although small (we had the one room for 2 adults & 2 children) was extremely clean. The staff were helpful at reception and sorted problems quickly. The hairdryer in the bathroom was old and it broke the 2nd time it was... more

Hi Everyone Well I stayed with my family (5 adults) at the enclave suites from 19th June to 3rd July 2008 and the hotel itself was ok but the staff ,well lets just say they were less than helpful with even the basic things (see the list as follows) The on site shop seemed to open as and when it... more

Stayed at this hotel in June 2008 for two weeks we arrived tired after a 9 hour plane journey from Ireland went to the hotel reception to get our card keys and safe key the staff were very friendly and welcoming we booked a two bedroom suite which was on the 8th floor our first impressions of our room was... more

when arrived not happy with room, facing pumps and staff hut, asked to change but no rooms and had to wait until next day, woke up in early hours to base music, went on for a while, did not now what it was. another room given in same block next day, we went out for a hour, came back and... more