My kids and I stayed here last weekend, along with a very large school group. At 11:00 PM, our smoke alarm started "chirping" every 24 seconds. A call down to the front desk was only answered after dozens of rings, responded with "I'll see what I can do," and an ended with their abrupt hang-up. A half-hour later, the chirping... more

My stay at this property was fantasic, The pool was great and I loved the make your own waffles. The property is in a great location if your on vacation. Shopping and restaurants are just about everywhere around the hotel. The staff is very friendly and helpful giving direcctions and very accomodating to special requests. I will look forward to... more

We checked in late, the first room they gave us was next to the front desk on the first floor under bright lights, asked for a quieter room; Sent us upstairs and the air conditioning didn't work! The thermostat was programed to turn off (or something) at 72 which was fine if you slept next to the thermostat! The front... more

I stayed at this hotel 6 weeks ago. The day I checked out, I later realized I had left my pillow behind in the room. I called, and they had it. The head housekeeper took my home address and promised to send it. I have called every week since then, spoken to the manager, and they keep telling me they... more

The hotel had overbooked and left us with a room for 4 people with just one double bed. Plus, the air conditioning didn't work. When we asked for a room switch, the staff was completely unhelpful and rude. more