We booked over the phone for 4 people and were quoted a price. Upon arrival we were told that there would be an extra charge of $20.00 per person for the 3rd and 4th persons per night, which we were not informed of. When we got to our room the air conditioner was too small for the job. We ended... more

I wonder if the people who wrote good reviews for this hotel are owners or staff members there. This has to be by far the worse hotel I have EVER visited. The Roaches were gigantic, not to mention the other crawlers and the musky, humid smell emanating from the a/c unit that hardly cooled the room. The beds were extremely... more

A great Hotel and a really great price. My cousin and I traveled down to the keys to do some fishing. The people there were very nice and helpfull. They instructed us that there was a boat rental company there called fish and fun who themselves were great. Not only did they give us a great price on the rental... more

My family and I recently stayed at this wonderful resort for 5 nights/6 days and we absolutely loved every aspect of the Coconut Cay! I have never met such nice people-everyone we encountered was friendly and helpful, from the front desk staff to the housekeepers and the groundskeepers. The staff bustles around the resort in golf carts and they always... more

Let me tell you what an odessey it was to find a place to stay in Marathon for the size of our party... As soon as we walked in to Coconut cay not only did they have a room available but they also accepted our 8 party family. the place was clean and it was very spacious for the price... more

My brand new wife and I had some money issues prior to our honeymoon, but we still wanted to go somewhere special. We decided to look at the Keys, but didn't have $300 a night...so we looked at the "other" places. Sure, there were others that were about $100 a night, like Coconut Cay was, but I thank God in... more

I would like to address the complaints first. If you expect more during season in the Keys, go down the road and drop the dough. If you are looking for a deal, come off season and still drop a bit of cash for a nicer place.. Coconut Cay was exceptional for the price during Feb. I heard one plane at... more

Good morning, I have just returned from a trip to the Keys and wanted to make sure to give credit where credit is due. I am a general manager of a resort property and was even so at a 4 star resort in the Keys for some time. Coconut Cay is just exactly what I would expect taking into consideration... more

We had 4 rooms & stayed 6 nights. What a dump.....All the rooms had issues. Sliding glass doors that did not slide (None of them), Broken bed platforms (Had to be fixed 2x a day), Holes/openings around A/C units, (You could fit your hand in), Rocking toilets(Felt like you were still fishing). AIRPORT NOISE IS LEAST OF THE PROBLEMS! more