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Palms Hotel Key West, FL

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 30 reviews
30 Reviews
5.0 of 5 stars
15
4.0 of 5 stars
4
3.0 of 5 stars
2
2.0 of 5 stars
5
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#61 of 74 B&Bs in Key West
Description:
Relax In Old Town Key West! The Palms Hotel's first priority has been to maintain a clean inn, offer a comfortable bed, reasonable rates and have a... Relax In Old Town Key West! The Palms Hotel's first priority has been to maintain a clean inn, offer a comfortable bed, reasonable rates and have a staff that cares. Next comes the heated pool, free off-street parking, Manatee tiki bar and As well our daily complimentary "Caribbean Continental" breakfast served poolside each morning. We are pet friendly and all our rooms are non-smoking. Key West is notorious for it's nightlife. Whether it is a sunset sail, a snorkel or kayak trip or deep water and flats fishing, the waters of the Florida Keys are like no other. Just let us know when you want to go. Grab a good book and a drink then hit the pool and let us do the 'little' things that will make your stay in Key West a memorable one. more » « less
  • Address
    820 White Street
    Key West, FL 33040
Check Rates: $115 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 30 traveler reviews
  • What to Expect:
    • 3 based on 19 reviews Rooms
    • 3.5 based on 20 reviews Service
    • 3.5 based on 20 reviews Value
    • 3.5 based on 20 reviews Cleanliness
    • 4 based on 4 reviews Pool
  • Recommended For:
    • 60% based on 22 reviews Older travelers
    • 50% based on 22 reviews Pet owners
    • 50% based on 22 reviews An amazing honeymoon
    • 50% based on 22 reviews Young singles
    • 40% based on 22 reviews Families with young children

Reviews of Palms Hotel Key West, FL

( 1-10 of 30 )
4 of 5 stars
Fort Lauderdale, FL
Jul 16, 2008

I am happy to report that this property defies its tripadvisor ranking and can recommend it to most people. Most of the previous complaints were due to previous ownership/management. The people running The Palms now offer excellent service. The location is very good...close enough to walk to all areas of interest yet off the beaten touristic track. You can easily... more

Jul 6, 2008
0/1 found this review helpful

I have 2 golden retrievers and had a hard time finding a place that would allow large dogs. I was soooo lucky to find the Palms. Not only did they allow my dogs, but the suite I stayed in was just incredible! Lush green tropical plants all around as well as beautiful flowers. And they have large bird cages (houses)... more

5 of 5 stars
west palm beach
Jun 23, 2008
0/1 found this review helpful

we had a great stay, it was lush around the pool, and they gave you a great breakfast, we took our dog, and he had a great time. rooms were alittle small but very clean, and the staff was very freindly and very helpful, for all your needs. would stay there again. more

May 27, 2008
0/1 found this review helpful

My wife and I just returned from an 8 night stay at the Palms. We were greeted by a very friendly staff member that took her time to explain the policies and show us the layout of the hotel. We stayed in Suite 2, great location on the first floor. Even though the hotel is 100+ years old, the room... more

4 of 5 stars
Limerick PA
May 7, 2008
0/1 found this review helpful

My husband, 2 children, and I spent 3 nights here at The Palms in Unit 2. The staff was very helpful when we asked for a roll-away since the pull out in the kitchen was a twin. You could really only sleep 3 in the room, not 4, but the staff was great and had the roll-away to us in... more

1 of 5 stars
Brevard County, FL
May 7, 2008
2/2 found this review helpful

Terrrible, terrible hotel. We stayed in a room that right across from the door was two very large bird cages with 20 plus cockatiels birds. At sun rise all the birds began to sing and sang continously till the sun went down. So there was no way for us to sleep past 7 AM in the morning. The room was... more

3 of 5 stars
Merritt Island, Florida
Apr 2, 2008

My Fiance stayed here in mid March and stayed for 2 nights in room 3 (which is located on the main floor under the stairs, part of the room faces the pool). This is the place to stay when you want a clean bed to sleep and a simple Continental breakfast. If you're looking for luxury or some place to... more

Mar 24, 2008

hi We booked a room for 3 persons for 2 days and we were very surprised with the accamodation that they offered us. The room was very clean, breakfast was great although we missed one. Pool area was great and everything was there egg towels The plce is a bit old fashoined key west style but it's also well maintained.... more

1 of 5 stars
chapel hill, nc
Mar 10, 2008
1/2 found this review helpful

This hotel is one of the most dishonest and disreputable I have ever dealt with. Made reservations for 4 people a month in advance, confirmed a week before our vacation, and drove 20 hours only to be told that the room was 2 person max (even though on the internet it said the suite slept 4 people) and that we... more

Management response from
palmskw, General Manager

I am writing to inform about the above referenced review. We had no problem with 4 people in the room, we asked her (college student/ spring breaker) to register all guests in the room. She entered only 2. The Front desk manager advised her that if she REGISTERED only 2 but had more people, whom ever she let into the...

4 of 5 stars
Ocala Florida
Jan 23, 2008

The hotel was a great value for your money. We stay in room #10 with our small dog Suzy. The bed was confortable even with two adults and one small dog. The pool area was great, except for the two foreign couples LOUDLY talking over each other outside our room early Monday morning, but thats that the managment's fault. Parking... more

Reviews of Palms Hotel Key West, FL

( 1-10 of 30 )
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Palms Hotel Key West, FL Address

820 White Street, Key West, FL 33040