Used Hyatt Vac Club pts to book this resort for 3 nights-excellent choice! Can see why it's so tough to reserve. Unit 112--2bdrm very spacious/colorful (no 1 bdrm/studio available for our dates for just hubby & me) - would be plenty of room for 4-6 people, although it would've been better to have bathrooms/bdrms more similar in size -- master... more

We stayed at the Hyatt Sunset Harbor in October and found the rooms to be clean and comfortable. This is an older property in need of some updating, but nothing major. The location could not have been better unless it was right on Duval street. We found the staff to be very helpful and friendly. They let us check in... more

Hotel staff not so nice to resort time share owners. Management very nasty. more

I recently spent one night at this hotel. I was extremely impressed with how friendly the ladies who worked at the front desk were. The room was clean and comfortable. The location was very good - just a few minutes away from the shops, restaurants, bars, and museums. more

We own a Hyatt timeshare in Sedona, Az which is beautiful. We trade one of our weeks each year for Sunset Harbor because we love Key West and this property is centrally located to everything fun in Key West. Don't expect a *****Hyatt resort here. The property is something like 15 years old but is well maintained. They're going to... more

We purchased a low-season two-bedroom at Hyatt Windward Pointe a year ago with the express purpose of exchanging it for a one-bedroom high-season spot at Sunset Harbor. Knowing that it wasn't guaranteed, we were very pleased that the exchange went off without a hitch, and look forward to an annual visit here in April. They're undertaking a major room renovation... more

I am a Hyatt Vacation Club owner and have stayed at all Hyatt timeshares in Key West as well as the ones in Bonita Springs and Breckenridge. While still beautiful, conveniently located and has a wonderful staff, the original Sunset Hyatt timeshare resort is in need of a room renovation to bring it up to par with the newer locations.... more

The Hyatt Sunset Harbor was super. My friend and I went for my Birthday and the location and the accomodations could not have been better. The outdoor pool was fabulous and I liked the fact that there were no children screaming , nor running around the pool. Actually, there were no children there at all. It overlooked the port where... more

We are repeat Customers at the Hyatt Sunset and, as usual, the accommodations were awesome. It's a short walk to Duval Street and no car is necessary. Everyone at the Hyatt was very nice and friendly. more