This was the worst hotel I've ever stayed in. My room was dirty and there was a dirty tissue on my bed...The bed itself was stained with urine. There was large, yellow urine stain on the toilet seat in my room and the train runs past the hotel ALL NIGHT LONG. Three lightbulbs in my room were burned out and... more

Lounge and restaurant advertized but were both not available due to restorations. When we checked on amenities, we were told that the lounge and restaurant were available. No compensation was provided. Two light bulbs were missing in the room. One lamp was unplugged and the electrical plug was behind the back of the mattress. It required pulling the mattress back... more

Just got back home from this motel. First night, took ice bucket back to from desk it was so gross, clerk gave me a plastic bag. No hair dryer, shower didn't work. called was told she would make a note of it. Demanded a new room day 2. Had shower that did work, but of course no hot water, one... more

This hotel has lost its Best Western flag. The restaurant is closed. The lounge is closed. Still problems with hot water. There is a train in very close proximity which blows its whistle 4 times a night between 10 p.m. and 8:00 a.m. You can clearly hear when your neighbors turn on their showers. The hotel is, however, very quiet,... more

We left after 1 night of a 6 night stay. Reasons: Only 2 pillows on a kingsize bed Color TV seriously out of focus No continental breakfast Lounge closed Cost $10 more than similar hotels No hot water We had stayed here approx. 10 years ago and hot water was a problem then. They have not fixed it. Long story... more

We stayed here two nights while our son moved into UNC dorms. A lot of the hotels were not available during College move in weekend so we came to this one My first complaint is the smell of the hotel not the city. It is musty old and never goes away. My asthma kicked in the second night as I... more

Where do I begin? I will bulletpoint to save time! - Wi-Fi hardly works, I was told to reset the internet myself by walking outside my room, down the hall to unplug the router daily. - Wall plugs spark - Rooms are nothing special - Internet is only wireless on the 1st floor, not all like they advertise. - Continental... more

Hotel looked nice from the lobby. Room was clean, beds were OK. Staff was OK, but nothing special. What we did not know was across the parking lot were four train tracks. So starting about midnight we had the great pleasure of listening to the train go by blowing its horn. Every two hours thereafter I was reminded of the... more

We booked this hotel to make our overnight trip easier and fun for the kids, from our home 50 miles away. (Had to be in Greeley for an event Sat night and early Sunday). We chose this one because it has a pool, and that we could get adjoining rooms, as well as being a few blocks from Island Grove... more