First, they bumped the published June weekday rate $15/night. When I asked why, they basically said we can charge whatever the traffic will bear. Second, the TV remote was inoperative. Repeated requests to exchange or fix it went unaided. Third, the room was a dump: the gasket on the fridge was dangling from the door, the bathroom doorknob was separated... more

We initially booked this hotel for a family vacation based on a few recommendations and, of course, their very low rates. We had booked the second week of June, but had to change it (twice) due to track repairs on the Amtrak line. The first change was made, but when we had to make the second change, it was never... more

We stayed for 3 nights on Memorial Day weekend. We found the room to be clean but really small, there was so little room that we just declined room service for the weekend as there was no way they could clean with all of our stuff everywhere. the bed was the worst part of it, the thing was hard and... more

This place was like staying in the ghetto. We had reservations for their "new' 2-bedroom condo. Upon arrival, we were surprised to see mattresses and other furniture just sitting outside our room. We figured they may've been painting but they'd just left the beds outside, overnight. I'd hate to think what may've crawled into the mattresses while they were stored... more

I made a reservation for 2 rooms later this month. I have called back twice asking for a simple emailed confirmation. Two employees have promised to do so- the last one over 2 weeks ago. Needless to say, I have not heard from the hotel at all. Both employees assured me that I didn't need a confirmation number and that... more

Within walking distance of the great restaurants downtown, hot springs pool, Yampah vapor caves, and Glenwood Cavern ticket office/Gondola, you can't beat the price for the location. The room was clean clean clean. Not what I'd consider pretty, but we had everything we needed including a fridge and microwave. Bring your own shampoo, lotion, etc. ...all they provide are towels... more

Clean rooms....nice place to stay and right in the heart of all the activity and close by the cable car that takes you up the mountain. Would highly recommend this property to stay. more

We found Glenwood Springsto be a very nice area but very very expensive most of the hotels wanting $170 plus so we found the Silver Springs at $82.50 ok. It is a bit tired and shabby but was clean and on the whole comfortable. Wedid have a coffee maker in our room but no makings on asking at reception I... more

We stayed here on May 11-12. I have been staying at this motel for almost 15 years. I was sadly dissapointed at the current condition of this motel. We had reservations for a budget room with one bed. The first room that they put us in was a smoking room that just wreaked of smoke and the toilet didn't flush.... more