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Hotel Valencia - Santana Row

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 100 reviews
100 Reviews
5.0 of 5 stars
51
4.0 of 5 stars
17
3.0 of 5 stars
6
2.0 of 5 stars
9
1.0 of 5 stars
17
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 67 hotels in San Jose
Description: Mediterranean-style hotel with multilingual staff, located in the heart of Santana Row, an area of boutiques and restaurants.
  • Address
    355 Santana Row
    San Jose, CA 95128
Check Rates: $306 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 100 traveler reviews
  • What to Expect:
    • 4.5 based on 47 reviews Rooms
    • 4 based on 46 reviews Service
    • 3.5 based on 48 reviews Value
    • 4.5 based on 48 reviews Cleanliness
    • 4 based on 12 reviews Pool
  • Recommended For:
    • 50% based on 52 reviews Young singles
    • 30% based on 52 reviews An amazing honeymoon
    • 30% based on 52 reviews Older travelers
    • 30% based on 52 reviews Families with teenagers
    • 20% based on 52 reviews Couples/romantics

Reviews of Hotel Valencia - Santana Row

( 1-10 of 100 )
Aug 25, 2008
1/1 found this review helpful

This was our second stay at this fabulous property. When I booked our stay, I informed reservations that Sat., the 23rd. was our 28th wedding anniversary, and that we requested a king deluxe w/balcony & frig. I was promptly emailed by Rachel Torres, stating that she would do everything possible to fullfill my requests. That was fine; afterall that's all... more

4 of 5 stars
San Jose, CA
Aug 3, 2008
1/1 found this review helpful

I stayed here with family and friends for my 30th birthday. The lady at the front desk was very friendly and fast. We went up to our room and it was immaculate and very appealing. Later on, when were getting ready, we discovered that for four girls getting dolled up for an evening out, there weren't quite enough mirrors. There... more

Jul 19, 2008
1/1 found this review helpful

We have stayed at Valencia a few times before this last visit with a few minor problems. This last visit was for a Special Anniversary and made them aware of it. Asked for a specific type room, which they promised us but did not deliver. Obviously the reservation person and the hotel staff dont even talk.... Got there and found... more

Jun 21, 2008
3/4 found this review helpful

I sit in this very stylish property with nice rooms as I write this review. The style cannot overcome the reality that anyone staying here can expect to stay awake most of the night as the rooms surround a courtyard that is used as a bar until the wee hours of the morning. With highly inadequate soundproofing, you literally feel... more

2 of 5 stars
Vancouver
May 14, 2008
2/2 found this review helpful

This was our second stay at the Valencia. The first stay was mid-week, was upgraded to a Junior Suite on arrival without even asking, room was great, stay was very quiet and enjoyable. Our second stay was on this past weekend. We checked out a night early due to noise, but would still recommend this hotel with the caveat that... more

5 of 5 stars
San Francisco Bay Area
May 6, 2008
1/1 found this review helpful

We live in the Bay Area and like to get a little "away time" from the kids now and then. Santana Row is the perfect spot for us -- just a hop down the road and we've got shopping, dining, drinking -- everything a grown-up couple could want! This was our first stay at the Hotel Valencia, and certainly won't... more

Apr 19, 2008

This was REALLY NICE! Worth the price! The hotel has a perfect location in the middle of everything, and the staff is great. Rooms are charming and of course clean too. Perfect choice, glad we stayed. more

5 of 5 stars
Northern,California
Mar 26, 2008

This was my 4th visit to the Valencia. Great location of Santana Row. Many shops,excellent restaurants, a nice stroll to look see. Huge Borders right across the street. They are not far from the Westfield Mall & the convention center is about 5 mi away. The rooms are so comfortable and many rooms have a balcony. Watching the street scene... more

4 of 5 stars
London, United Kingdom
Mar 12, 2008
1/1 found this review helpful

This was my third stay at the Valencia, each time for business. The hotel is set amongst an upmarket development near a large Westfield mall and surrounded by a fantastic range of restaurants and designer stores. The Valencia's decor is modern with a lot of dark wood and lush (expensive!) furnishings. I prefer to stay in a deluxe room with... more

5 of 5 stars
Seattle, WA
Mar 11, 2008

We loved the staff, they knew us by NAME on the second day, and were always courteous and knowledgable. The room was trendy upscale, with a wonderful bed and cool lighting. Breakfast buffet included was great - hot eggs, fresh fruit, variety of toast/pastries and cereal. We also tried the bar :) which makes great drinks, has a very decent... more

Reviews of Hotel Valencia - Santana Row

( 1-10 of 100 )
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Hotel Valencia - Santana Row Address

355 Santana Row, San Jose, CA 95128