yes, the hotel is dated. I thought I was coming to a flea-bag hotel considering what the other reviewers wrote. First I'll preface that I am a travel agent so I was able to get a travel agents rate for $99 per night when I stayed there May 13-15 with my husband. The furniture is from another decade, but functional.... more

I'd be embarrassed if I were Hyatt to have this hotel as part of my chain. The room decor is very dated. The carpets had holes and many many spots. Stains on counters. Mold in shower and the grout in the bathroom was disgusting. Hard bed and dinky pillows. Peeling wallpaper. Had a street side room and the noise was... more

The staff was nice. The hotel was clean for as old as it is. Overpriced for what it is. Should not hold the Hyatt name as it is misleading as to the quality. Corportate should be held responsible for the condition for as I said the staff was professional and helpful for what they have to work with. Breakfast was... more

The rooms are very old with everything outdated. As noted before if you have a room that faces the street forget about sleeping. The workout area is so small why have one? I have seen better at Hamption inns. The only positive is breakfast starts at 6AM if your leaving early. Hyatt should pull it's name off this hotel. Stay... more

Checking into the Hyatt Suites Palm Springs was a nightmare. The front desk person by the name of Mark should definitely be working in the back somewhere, where he does NOT have to deal with customer service. This hotel has unethical practices when using a credit/debit card to check in. They have the audacity to try to put an astronomical... more

I was excited to get this hotel through Hotwire during a busy time in Palm Springs due to the Pacific Life Open Tennis Tourney. The location is excellent if you want to walk to dinner and look through shops in downtown Palm Springs. They do charge a decent amount for parking each day-while many other hotels in the area do... more

Stayed at this hotel in early March for a business conference. This place has seen better days; in fact, Palm Springs itself is quite dated and has a kind of seedy feel to it. Lots of empty store fronts, especially at this end of town. This property backs up against the mountainside and is designed something like the Hyatt Regency... more

I was not that impressed with the Hyatt in Palm Springs. The location was great, right on the main drag and conveniently located to all the great shopping there. I think that's probably the only rationale to charge the rates they do. My husband, daughter and I checked in late afternoon on Friday and parked in the garage under the... more

Hotel looked great from the outside but when we started the check in, it all went down hill. They didn't have the room we requested, two double beds but were able to offer the handicap room with 2 beds. We took this room and were very disappointed when we open the door. Front area was dirty and worn. Cleaning staff... more