This was a very nice hotel and the staff was very nice to us. We had no problems checking in or out. The valet was excellent and speedy in getting our car. Location is perfect being just down the street from all the shops. Our room was comfortable and very relaxing. The only downside would be that a cocktail and... more

We stayed at this property 4 years ago and had such a wonderful experience...I even wrote a rave review on it. We returned because of our past experience, but sadly it didn't compare. Front staff were uninterested and any problem was brushed off...with no apologies! We arrived late in evening with 2 young children and no help was offered at... more

I stayed at the hotel Los Gatos when in town for a friend's wedding. She had suggested two properties in Los Gatos, and I ended up choosing Hotel Los Gatos. The room was very comfortable with a great bathroom. The breakfast each morning was a perfect way to start the day. The location is perfect... just a short walk to... more

My husband and I booked this hotel after first hand recommendation and numerous reviews on Tripadvisor. I may have had overly high expectations, but I kinda do when I pay a lot for a room. We travel a lot and try not to take a single error or oddity and turn it into a bigger deal. But my experience at... more

Very nice hotel in a a perfect location, very close to downtown Los Gatos. Room was OK although a bit on the small side. Everybody was helpful and nice. Only downside: breakfast. Scarce and of poor quality; person attending not that helpful, plus the area is depressing: it is under a valuted courtyard adjacent the parking lot; not that much... more

Pro's: Great service Amazing on site restaurant Beautifully manicured grounds Nicely appointed and comfortable rooms Better than average continental breakfast 5 minute walk to downtown Free internet service with printer access in the lobby Cons: Small pool that can by noisy with kids No pool side service No bar/food service during the day (must use minibar) more

I am surprised at the many exceptionally positive reviews here. My new husband and I stayed here for 2 nights in May 2008, including our honeymoon night. We stayed in one of the premium king suites and the room was gorgeous, no question. I took many of my "getting ready" bridal party shots here and they are stunning. The decor,... more

Found a great deal on the website and couldn't have been happier with our stay at the Hotel Los Gatos. They'd accidentally put us in a handicapped room, but changed it and upgraded it in the process when the error was noted at check in. Big, luxurious bathrooms, multiple balconies, the cooler by the pool full of branded water. If... more

I reserved by phone on Thursday for the next Sunday night; however a reservation clerk made it for Saturday instead. When I showed up on Sunday; I was billed as a 'no show' for the previous evening. The hotel desk clerk acknowledged an error and found me a room in the mostly empty hotel. Since then I've been billed for... more