We are a family of 2 adults and 16, 13 10 & 8 years kids. Since we arrived, a friendly bellmen helped us with luggage, the manager gave us a refreshing drink and the kids really enjoy the pool, free DVD's and free snacks. Adults liked the ALWAYS smile staff, the location, free breakfast & snacks (remember 4 kids) and... more

We were a family of (2) adults and (2) teens and here is our findings: Pros: * 24 Hours heated pool (small but efficient) * Free skans and candy bars offered at the hotel * Clean rooms and our suite was spaciuos w/ a queen sofa in living area and queen bed in the seperate bed room * Covenient walking... more

Stayed her for two nights as part of an east coast road trip and loved the place. Two bedroom suite was massive, large living and dining area and a kitchen. Air con to only master bedroom and lounge could have been a problem but never bothered us. As other reviewers have said the rooms are a bit tired and the... more

Nice place. The service was among the best that I have experienced at a hotel recently, and I travel a lot. They easily booked me a hair appointment on short notice, recommended restaurants, and advised me on traffic times. Love the breakfast. Plus I felt pretty secure with the need to swipe my room key to get both in and... more

Check In We arrived at the hotel at 10am, this wasn’t an issue at all as our room was ready for us. The check in was a very friendly and welcoming experience; I was given a glass of complimentary lemonade and also an overview to the local area. I was also informed of the complimentary 24/7 mini bar! My initial... more

My recent (and only) stay at The Magic Castle Hotel was mixed. The best asset that this hotel has is the staff - they truly are the most accommodating group of hotel staff that I have ever come across. I received the warmest, friendliest check in that I have ever had in my life. To me, the little touches is... more

Great Location but needs updating. Even though the facilities in the room were adequate, I just felt that the rooms were a little shabby and in serious need of a facelift. The safe in our room was out of order, the lightbulb on the balcony weren't working (this got replaced on the last day of our holiday even though I... more

AMAZING!!! A+++ Service! There was nothing that the Magic Castle would not do for us! My girlfriend and I travel on business quite often. We went out to LA for business, but deciced that we needed an extra night for a little girl time! Gretchen went over and above the call of duty. From check in, to needing some band-aids...... more

My family of four (2 adults, 2 teens) stayed at the Magic Castle for 2 nights, and had a great experience. We had a suite with a bedroom with queen size bed and a pull out couch in the living room. The quality of the pullout couch wasn't wonderful, but it was fine for a teenager. The kitchen facilities were... more