Staff and managers can TAKE reservations, but they can't KEEP reservations! They also have rude and inconsiderate staff. Using the phone, I reserved a room as part of a blocked set of rooms for a meeting several weeks prior to the meeting. I asked if they wanted my credit card to hold the reservation, they said "no, your reservations is... more

Stayed at the BW La Jolla with my mom. in La Jola for a wedding. Pleasantly surprised. Hotel is clean, modern and in fine physical condition. rooms size is ample, staff was helpful and La Jolla has many fine restaurants in wlaking distance. For breakfast I'd recommend Harry's New York Diner, near the Von's supermarket. Balboa Park in San Diego... more

The hotel is older but fresh and kept up well. We came because my son was recovering from surgery and could not travel. It was the best price my agent could find in this area.. A serious downside: we were given a room that was supposed to be wheelchair accessible. When my son tried to go into the bathroom, we... more

We stayed here from Mar 30 to April 4th. When we checked in, they assigned us rooms poolside on the first floor. We called and asked to be upgraded. They gave us a 5th (top) floor room with partial ocean view for $20 more a night, a good investment. The good: the location is not oceanfront, but within an easy... more

There is nothing fancy about this hotel, but the location was perfect! I was in La Jolla for a design conference and booked very late. I was lucky to find accommodations in walking distance to my conference. I have to agree with a few other comments that my room was in great need of improvements. Staff was helpful and friendly. more

My wife, daughter and I stayed at the hotel on our first night in So Cal. Getting there was an easy and scenic .drive from LAX while en route to Coronado Island. The town itself was very picturesque as I had always heard. This is a very nice and reasonably priced hotel in a very expensive part of the country.... more

My husband and I booked a room for our parents online from hotwire.com for $130/night. Our experience was absolutely awful. The two men behind the front desk were rude and did not offer any customer service. The lighting was poor, pillows as flat as a pancake, the bed would catapulted me upward when my husband leaned over to the far... more

Great location, nice views, comfortable rooms, but property's ready for some updating. Reasonable prices for the location. more

I was let down by our stay at the hotel. 1) You can't control the heating or cooling if the outside temp is between 62-65 degrees. 2) There is construction across the street and they start promptly at 06:00 AM. 3) We stayed on the second floor, near the front of the hotel and could hear every word that was... more