Everyone very professional and friendly. Very clean and decor up to date in matching fabrics. Very enjoyable stay. more

I was thinking about not staying at the Clovis Cole after I read these reviews. I stayed at the new place down the street before on business but, was disappointed that it was not close enough to the restaurants and shops. It's nice to have drinks with friends and then walk back to the Hotel. Wouldn't suggest that women walk... more

In 104 heat our A/C went out in the middle of the night filling the room with a bad electrical short smell. Manager replaced unit but would only adjust bill by $10, then $20 when we objected. She (Griggs) also wouldnt get off her butt to help when the motel internet went out on the main computer. Definately not service... more

Considering there are two moderately priced hotels within a few blocks of each other, I highly recommend that no one stay at the Best Western Clovis Cole. In fact, if it was the only hotel within 200 miles, I would strongly recommend driving the extra 200 miles to find something better. I feel I'm overrating the place by giving it... more

Was here one night with my son, place was clean, had easy access and was a bargain for the price. Only downside was not being able to check in until 3pm. No reason to spend more at the Comfort Suites if money is an issue. more

I've stayed at this hotel numerous times now, and it's no exaggeration to say that every time, SOMETHING goes wrong. My most recent stay coincided with the annual downtown Clovis Christmas parade, an event I was looking forward to seeing with my parents. Since the hotel is along the parade route, it occurred to us that attendees might attempt to... more

I was prepared to encounter bad service after reading many of the negative reviews that were posted on TripAdvisor, but the service was even worse than I expected. From the moment I tried to check in, everything seemed like a hassle for the clerks. We were there for a friends wedding and we had about half of the hotel rented... more

It's interesting to see the posts from other unhappy guests. We just checked in, and then out after 5 minutes when we were given a smoking room instead of the non-smoking room guaranteed. For so long, this hotel was the only choice in Clovis. I think they got complacent knowing that all we guests were stuck with it if we... more

I agree with previous poster that this is a nicely kept hotel that looks nice inside and out. Rooms are tidy and fairly well kept, but service is AWFUL and full of so much attitude. I don't know where they hire their staff, but I'd start looking elsewhere. When we checked in, there was nobody else in the lobby and... more