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Sheraton Crescent Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 29 reviews
29 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
8
3.0 of 5 stars
4
2.0 of 5 stars
8
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#90 of 160 hotels in Phoenix
Description: Business-oriented 8-story Hotel with a sophisticated ambience situated on 13 suburban acres, adjacent to Metrocenter.
  • Address
    2620 West Dunlap Avenue
    Phoenix, AZ 85021
Check Rates: $150 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 29 traveler reviews
  • What to Expect:
    • 3 based on 21 reviews Rooms
    • 3.5 based on 21 reviews Service
    • 3 based on 21 reviews Value
    • 3 based on 21 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 30% based on 24 reviews Families with young children
    • 20% based on 24 reviews Older travelers
    • 20% based on 24 reviews Families with teenagers
    • 10% based on 24 reviews Young singles
    • 10% based on 24 reviews Pet owners

Reviews of Sheraton Crescent Hotel

( 1-10 of 29 )
3 of 5 stars
Piti, Guam
Jul 10, 2008

My family stayed at the Sheraton Crescent Hotel last July when visiting for a graduation, that took place on the property. We got a decent rate as a SPG member and took anvantage of the club floor. They offered a nice spread every morning, we never needed to buy breakfast! I know that the hotel is small but, the dining... more

4 of 5 stars
San Francisco, CA
Jun 25, 2008

The one thing I liked about the Sheraton is that everything is within one facility, as compared to several other properties in the area, mostly Hilton properties. The pool and gym is a quick walk downstairs. There is a concierge lounge with a friendly staff. The front desk staff was nice too. The lobby was okay but it seems like... more

Jun 6, 2008

I stayed at this hotel in March. There was a loud party next door until 2:00 a.m. and despite 4 calls to the supervisor, with 4 promises to shut it down, it never happened. The pool bar was closed and there was garbage left around the pool all night. The inside bar wasn't open until 6:00 p.m. Not sure why... more

4 of 5 stars
Cleveland, OH
May 28, 2008

Must say, I was a little concerned after seeing recent post from wedding party guest (although a careful read of the website will indicate that the spa is offsite). When we checked in, the staff was great -even helped print out my airline boarding pass. Our room was fantastic - HUGE TV and comfy bed. The view (from 7th floor)... more

4 of 5 stars
Race City, USA
May 12, 2008

Booked two nights and was pleased with my stay. Room was clean and comfortable. Was away from the hotel for most of the day, so I didn't have time to use the pool or the tennis courts, but all the recreational facilities looked nice and well cared for. Nice public areas, helpful front desk employees and very convenient to the... more

1 of 5 stars
kathryn275
Apr 8, 2008

i went here with some girlfriends for bacherlorette festivities. You know that festive cabana bar by the pool? It was never open. Neither was the waterslide. Did you see the picture on the website of the woman getting a hot stone massage? The spa is not on site -- it's at a mall 15 miles away, far out of the... more

4 of 5 stars
ARIZONA
Apr 3, 2008

I have stayed next door at the Marriott Courtyard many times, and decided to give the Crescent at try. Date of this stay was Mar 28 - 31, 2008. This hotel has excellent freeway access to/from I-17 and is less than a mile from Metrocenter Mall. My room was fairly large by hotel room standards. King Size bed, small sofa... more

2 of 5 stars
N Ireland
Mar 23, 2008

We stayed for one night at this hotel over Easter weekend. It was not really the standard I have experienced in other Sheraton Hotels. The gentleman at check in was very irritated with the computer and as a result was far from pleasant with us - not a great first impression. We were lacated on the club floor and the... more

2 of 5 stars
Issaquah, WA
Feb 28, 2008
1/1 found this review helpful

I stayed here for a conference, so I did not select this hotel on my own. Nor would I have if given the choice. The rooms were adequate, although I asked for a different one after checking in so I wasn't just staring at the rooftop. My king room was plenty spacious and nicely appointed with a comfy bed, but... more

3 of 5 stars
San Francisco, California
Nov 17, 2007
2/2 found this review helpful

I was speaking at a nearby conference site. The hotel is standard business, nice appearance in lobby and the rooms. My King bed room was smaller than most, but everything was nice. I didn't spend much time other than sleeping and doing some work in the room, but had an enjoyable overnight. The front desk was very helpful in suggesting... more

Reviews of Sheraton Crescent Hotel

( 1-10 of 29 )
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Sheraton Crescent Hotel Address

2620 West Dunlap Avenue, Phoenix, AZ 85021