From beginning to end, this hotel was a NIGHTMARE. VERY rude staff who treated my wife and I like 2nd-class citizens because we booked our room on hotwire.com. They did not honor our bed type request, but held the requests for guests who had not checked yet. The staff would not let us speak to the manager about problems, and... more

We began our 10 day stay at the Ramada and kicked our vacation off to a great start. We arrived after midnite and had no problem checking in. The room was very clean and newly renovated. The beds were extremely comfortable-sleeping until 9:00am and not disturbed by any noise. Breakfast was outstanding for a hotel buffet (eggs, sausage, bagels, fruit,... more

Stay here for a week during spring break with our high school baseball team. Easy to find with easy access to I17. The hotel was 20 minutes from every where we needed to go. The newly remodeled rooms were very nice with comfortable beds, nice bathrooms and a hot breakfast consisting of eggs, sausage, waffles and the traditional cereal and... more

My wife's family has had other great stays with hotels in this chain, and we thought this would be a good place to stay overnight in Phoenix. The complex appears quite modern and clean. That is the best I can say for it. The reception counter is 24hr and we got in around 9pm. The girl behind the desk clearly... more

I have stayed here several times in the last few months on business trips. I have been treated well, the breakfast is good, the bar has a nicely priced happy hour, and the rooms are clean and comfortable. It is very conveniently located and I seem to be within driving distance of anything I need. I have not stayed here... more

I stayed here for 3 nights in mid october of 07. The first room i was put in was a standard room however i knew there was some remodeling done so i asked the front desk if i would be able to switch to one of those rooms. It was an extra 20 bucks a day but it was worth... more

When I arrived, the computers were down so I sat and waited in the lobby with my luggage while the two women at the desk were surfing the internet. After over an hour, I asked if they were sure they couldn't check me in by hand. One woman said she could, so I got let into a room. I was... more

I stayed at this hotel in December with my teenage daughter (who is not easy to please), and she loved it here. The staff was especially friendly and accomodating, the food at the little restaurant connected to the hotel was excellent and very reasonably priced. It is about a mile to the metro center mall which is a "must" when... more

I've just paid a return visit a couple of weeks ago, a year after my last trip to Phoenix. There are still signs of renovation work ongoing (those massive containers in the back parking lot are still there). I was offered the choice of floors and, like the last reviewer, I had one of the renovated rooms. They are a... more