This was a great place to stay and the service was amazing. We stayed in the honeymoon suites for two nights and enjoyed the jacuzzi lavishly! The service was excellent we asked for extra towels and they were sent instantly to our room. We also received a complimentary bottle of Champagne. The location is wonderful in a quiet setting with... more

The room was very average but adequate. However, the beds were terrible. When we were leaving, we noticed that the sides of the box springs were filthy. We couldn't bring outselves to remove the sheets to look at the mattresses. However, there was a sign in the room that stated if our stay wasn't completely satisfactory to notify the front... more

We stayed here on our anniversary and I was rather disappointed. The rooms were not nearly as nice as the pictures on the website. They were painted a horrible color and it looked like one of my kids did the painting. There was a party outside in the courtyard that carried on past midnight, then when they went inside, they... more

I travel through Payson, very often. Love the Majestic. Rooms are excellent and rates are good. I have not had a single complaint in any of my visits to Majestic Inn. Staff is very freindly and accommodating. If you planning on staying in Payson for more than a week, try the owners flat, above the conference center. I felt compelled... more

i only give it one star cause thats as low as i can go.i specifically told them i wanted the jacuzzi room with the vaulted ceilings w/ the wood finish on them. you see,thats the ones you see on their website. but when we got there they put us in a regular painted room that didnt even have the quality... more

I booked a room at this hotel on their website and after not receiving a confirmation decided to call to make sure the reservation had gone through. The receptionist told me they were having problems with their website and that there was no reservation in my name. I asked if I could go ahead and reserve online and was told... more

We booked this Hotel for our anniversary and made it very clear at the time of our reservation that we would be arriving between 11:00pm-Midnight and the clerk said "No problem just use the phone to call the Manager to get your keys." Upon arriving at the Hotel we saw a family and 3 Payson Police Department vehicles parked at... more

I have stayed at the Inn several times in the past and have been very happy. Recently I had a different experience...I called early in the week to reserve a room for myself and my kids, we were coming up to cut down our Christmas tree in the national forest on Saturday, and made a reservation for Friday night. When... more

The Majestic Mountain Inn was a disappointment. Although all rooms are now non-smoking, our room reeked of stale smoke and the front desk declined to move us. The upholstery on the two chairs was horribly stained so we did not want to even touch them. There was a coffee maker in the room but they forgot to leave any cups... more