Nice decor but substandard attention to detail for exterior noise, restarutant service, audio/visual features, bedding design, closet features. Minimum minibar features - only Kingfisher bottleed beer and no refrigeration.. Nice wide barhroom ttub. Internittent A/C power. Poor satellite TV selction and no movie offerings. Great laundry service. Very friendly staff for room service and lobby. Very slow restaurant service. Poor... more

For the most part, this hotel was comfortable. It was clean and the staff at breakfast were cheerful and provided great service. The staff at the front desk were helpful and you can easily exchange currency there. The staff helped us get cabs and were extremely helpful with directions. The man that worked the travel desk was not helpful, was... more

Spent 2 nights in GRT Grand. Buffet restaurant is good, but after so many buffets, they all look the same. I have my own broad band so I can't comment on their internet service. Convenient location for me to visit Teynampet and Perungudi. Better than Accord Metropolitan. Why do all these hotels play Kenny G? more

This was the best hotel that i have ever stayed in. The staff and environment was really 5 star. Will love to go there again. Breakfast and meals were excellent. Staff at your call all the time Durban-SOUTH AFRICA more

Food wasn't great and decor needs updating, but the biggest issue with this hotel is the terrible customer service when there's an issue. The staff are very plesent, they're just useless at addressing issues. 4 people checking 1 person in and still it took 90 minutes with lost reservations, wrong rooms, room delays due to previous late check outs (this... more

I have stayed at this hotel about four time in past two years totaling more than 40 nights of stays. This hotels keeps getting better in terms of service offerings compare to some of the other five star hotels I have stayed in Chennai. GRT gets the best hotel vote for me now that they offer free wireless internet throughout... more

Excellent Stay. Compares to Hiltons and Sheratons in the US. this is better than some of the Sheratons I stayed in Chicago and PA. It reminded me of some of the Hiltons I stayed in US. The food is a differant story. clean nice Restaurant but the quality of the food I have rate 4 on a scale of 10.... more

Though the hotel was somewhat pleasing...the staff, the food, the service was substandard. If you are from the the backwards classes this is for you, if not avoid. Rude and arrogant. more

The hotel has a good website with a excellent online booking service. The website is user friendly and contains all the required information. more