Stayed for three nights with my wife and son. It's a big hotel with intense moviment at the the lobby, because is very demanded by tourists groups. Great location, in the Rio Vermelho neighbourhood, close to main city's attractions. Large and spacious rooms , but the hotel, in a generalized manner, seems a little aged, mainly in the common areas,... more
Management response from
pestana, MANAGEMENT ASSISTANT
Dear Customer
Thank you for choosing the Pestana Bahia Hotel and for sharing with other travelers your opinion about our facilities and services.
We regret, however, that some of our products and services did not reach your expectations. Certainly your comments are very important, and those regarding any kind of investment are being forwarded to our main office for evaluation....