I stayed here while attending training at FICS Corporation next door. It is a short walk to their building from the rear of the hotel. The staff is very friendly. They were willing to answer any question I had and provided good suggestions. The buffet breakfast was very good. The lunch menu was reasonable in price and tasted good. I... more

Fabulous hotel. Polite and friendly staff at reception. Staff in gift shop a bit sullen faced. Customer courteious bus driver was a real hoot. Friendly guy. Bar staff okay. Room very good with big comfy bed. Located in a nice part of town and very close to a wide range of different restaurants to visit. more

My sister and I stayed here on our last (shopping) trip to Dallas. We were placed in a room on the 2nd floor near the very back corner of the hotel. This turned out to be a good location. As stated in some of the other reviews, the noise level can be high at times. We could easily hear our... more

This is the hotel our company routinely books. I've stayed several times, including during a portion of the hotel renovation over the summer. Through numerous stays, my feelings are mixed. Check-In: I've consistently seen the same employees which is refreshing. They are friendly, helpful, and attempt to accommodate special requests. Rooms: This is the mixed portion. The beds are very... more

I stayed at the Crowne Plaza in Addison for 4 nights in November, 2007. My single room was very comfortable with a good workstation, couch, firm bed, and fluffy pillows. The bathroom was better than average with a good showerhead and a smallish tub. The room was clean and the decor was pleasant. The lobby, meeting rooms, and bar were... more

Arrived at this location, saw a bus, and of course this is a bad sign... Got to the lobby, there was a Mary Kay convention and one bus just got there full of Russians. So trying to figure out who was in line is tough because none of them spoke english. Took me about 45 mins to check-in, the express... more

I stayed at this property in March for a business trip. I loved how clean and happening the lobby was. There was always something going on and it made it easy to mingle with others. The restaurant was delicious. My room was very comfortable and clean. The staff was top notch. more

Stayed here last week for a conference and was hoping for a more comfortable experience. Rooms are small and dark and showing some wear. The hotel was fairly quite despite being fully booked. This combined with the comfortable bed made for a restful night's sleep. The public areas were hot as the air never seemed t cool the place down... more

To preface I stayed at the Crowne Plaza on business for one night and the company took care of booking/paying so I don't even know what the room cost. Outside Appearance: The outside of the hotel is elegant looking and clean, no complaints. Check-in: I arrived at the hotel close to 11pm and the front desk staff was quick and... more