I stayed there for a short business trip and it was perfect. Friendly staff, easy to go everywhere, nice rooms even for smoking people... more

Great 4 star holiday hotel in a fabulous location. The rooms are small by western standards, but they were very clean and the furnishings were fine - really what you are paying for is the location not a room for a luxury romantic getaway. Like one of the other reviewers, we were returning from a ski trip so were not... more

My sister and I were in Tokyo for a wedding and the international out of town guests for the wedding were all housed at this hotel. Definitely top rated for location as it is situated above the train station. I found the rooms a bit smaller compared to North American standards but they were very clean. Nearby, there were lots... more

I only stayed 1 night en route elsewhere but would gladly stay here again. Great central location! The airport limo bus drops off & picks up directly o/s hotel. I missed the bus from airport (check for sched) so decided to try the subway (1st timer & I spoke only English). Airport info desk helpful; limited english but I got... more

You couldn't be more central than this hotel. Right in the middle of the action. The lobby looks nice, but the rooms are a little small especially the bathroom. It looks like there has been attempts to upgrade the room furniture but I really think all the rooms need to be completely renovated. The rooms were clean with nice bed... more

I choose Shibuya Excel Hotel Tokyu because there is a shuttle transfer from airport directly to this hotel, it is quite convenient for me and I only have 16 hours to stopover at Japan. The Tokyo airport actually quite far to the town centre. It spent around 1.5 hours from the airport to Shibuya by bus. I have booked a... more

The main thing the hotel has going for itself is location. Situated above the Mark Plaza Mall basically atop of the Shibuya Station you are right in the heart of the city. It's 10 minutes by train to Shinjuku and 30 Minutes to Tokyo Station. You can also catch the Narita Express from here several times a day. The staff's... more

I'd say the hotel itself was your typical asian midprice to better than midprice hotel. Lobby and restaurants were first class like a hilton/hyatt, but the rooms where tiny and basic with burns on the carpet and very warm hallways. No great amenities at all. Staff spoke very basic, limited english. Location was super awesome...the action/bars/crowds/eats where right out your... more

Perfect location at Shibuya Station, couldn`t be better for seeing the city. The hotel is located at Mark Plaza in Shibuya, a very upscale shopping center. Everyone, and I mean everyone is dressed to the absolute nines. If you are not used to being in close quarters with lots of people in thousand dollar suits and ladies outfits, then don`t... more