The Imperial Hotel is conveniently located across the street from the Imperial Palace grounds. The service and hospitality are unmatched. Hotel staff is everywhere and they go out of their way to help. We only ate breakfast there and the buffet was huge. It 's cool to see a chef make an omelet with chopsticks! more

Great location (Ginza) and close to the subway. Renovated rooms (ask for a renovated room...) are superb, large with all the services one could expect. Reasonabely priced for the quality and ...Tokyo more

I have stayed at this hotel a few times. I got very luckey once and they upgraded me to a nice room in the main building, although I was paying for a single room in the tower building. While the room in the tower building is very decent, the renovated room in the main building was amazing. The room had... more

Stayed there three nights on the last leg of an around the world business trip. It may lack flair, but it is as close to perfect as a hotel can be. From the moment I got out of the taxi to the moment I boarded the Narita bus, everything was handled perfectly. The room was very comfortable—simple perhaps in its... more

Good hotel, great service but just not my kind of hotel..found the beiges and browns rather depressing and the walk through the hotel to get outside quite long.. Of course that is what you can expect in such a big hotel.. Location is really good! more

It is hard to love the Imperial, but by god do you have to respect it. As a demonstration in cold efficiency, the hotel still sits head-and-shoulders above everything else. The staff will organise the impossible for you without breaking a sweat (last time, having moved on to Kyoto and losing my computer charger, one call to the Tekoku had... more

I've stayed at the Imperial Hotel several times and always found it to be a top-quality hotel. However, this last visit an incident occurred which showed me how helpful the staff can be. My colleague and I were schedule to catch an early bus to the airport. About 15 minutes before the bus was to depart, I became concerned that... more

WHAT A MAGNIFICENT EXPERIENCE!! Just the historical significance of the hotel alone is worth the stay .. .. Beautiful lobby, spacious grounds and terrific touches in your room make this a must-stay! Service in the restaurants are top-notch and almost everyone has a good grasp of English - not always an easy thing in Japan .. .. The rooms are... more

Recently stayed 9 nights at the Imperial. Membership in the Imperial Club brought a 20% discount on a deluxe room as well as 50% reduction in laundry charges, and a 10% reduction on in-hotel restaurant charges and we used all of these. Room measureed approximately 23 X 26 feet not including the entry hall; bathroom the typical "walk-in" shower with... more