Many problems with our stay - we moved to a better hotel (see Palace Hotel - not a posh as Four Seasons but service wasmuch better). Arrived at Four Seasons with a friend and her young son and explained that we wanted a suite so that they could stay the night wiht us. Reception messed up our reservation, and sent... more

In a totally different league from any other hotel in Tokyo. Simply -- amazing. Again, it is literally in a different league, a different category, to the other well-known hotels in Tokyo. Enjoy. more

Can't rave enough about this hotel. Travelled with 4 children plus babysitter. Rooms very big for Tokyo with nice views (we were on the 4th floor -- corner room in particular is very nice) -- we had a connecting room with huge full size bed in one room; twins plus crib in the other. But the rave is about the... more

We stayed at the Marunouchi Four Seasons for 5 days while on vacation in Japan. The accommodations are out of this world - best bedding, toiletries, amenities and service I've ever experienced. The greatest find of all was the 'bed & breakfast' package which we did not originally book but added to our profile after the first night. For an... more

Just a block away from Tokyo station, the entrance to this small Four Seasons is tucked away on the side of a non-descript glass and steel building. However, the service and accomodations are anything but non-descript. An extremely gracious staff member who spoke perfect english met us right in our train car as it came to a stop in Tokyo... more

I stayed 7 nights in a deluxe premier room. I'ts a very big room with a 42 inc plasma tv and a wonderful marble bath. Service at FS is perfect, everyone is there for you, i was on a leisure trip and they assisted me all the time, also booking for me bullet train ticket to kyoto. Maybe the view... more

I have repeatedly stayed at many of Tokyo's top hotels, including the Park Hyatt (which, until this trip, was my favoured choice). But the service at the FS is unbelievable, even by Japanese standards, and easily trumps what I have experienced at the PHT, the Grand Hyatt (even with Diamond status) and others in the course of multiple stays. The... more

It is the best hotel I have ever seen ! The service and the rooms are incredible ! The doorman even used our name when we came in for the first time (I still don't understand how he did it !). We had a room facing the train tracks, but we haven't heard the trains and it is quite fun... more

I stayed at this hotel for three nights during Christmas season. It was a bit different Four Seasons experience. Although there was so many hotel employees, none of them seem to have trained good enough to welcome those people who are paying for five star hotel. For discounted rate or corporate rate, you will be assigned the room facing Tokyo... more