I am a Soldier who just participated in a unit event at the Edgewood. My unit reserved several rooms and catered meals for our 400+ guests. I also personally reserved a room. The customer service at the resort was horrible. Their cancellation policy, which they do not explain unless you ask, results in charges if you cancel within 7 days.... more

We were told on the phone that the rooms in the 200 series had been updated over the past year. We have stayed at the hotel a few times over the past 10 years and I would say this was the best. We really liked the room we were given. Large plenty of room for the four of us. The... more

My husband and I just stayed at the Edgewood Resort for our 39th anniversary, The room was very clean and the view was wonderful. the people were very pleasant.We will certainly stay there again... more

My husband and I have been staying at the Edgewood for the last 5 summers - We absolutely LOVE this place . It is the best place in the 1000 Islands over camping. Rooms are clean - staff is pleasant and the grounds are fabulous. We have eaten several times on the premises and never been disappointed. The view of... more

We just returned from our vacation to the Thousand Islands and we had a wonderful time. Edgewood was our only decent option to book since all other hotels were booked when I called. I was a little nervous about how the hotel would be but was pleasantly surprised upon arrival. We booked two rooms for two nights. I asked for... more

My husband and i were going to have our first anniversary and wanted to go somewhere different so a friend told us about ABAY so i checked out alot of differnt hotels up there and i found Edgewood Resort. We got a room for the night and it was right on the river and it had a beautiful view, the... more

I was to attend a workshop located at the Edgewood on 06/26/08. I called and made reservations to stay the night before the workshop and the night of the workshop as I would travel several hours to get there. Due to a family medical emergency, I had to cancel my room reservations, and cancel attending the workshop. PAY CLOSE ATTENTION:... more

We recently attended a Wedding on September 22nd that was the "Best Wedding" I have ever attended. The Edgewood staff really went all out for this Wedding. We attended a cocktail party in the Gazebo Room that was wonderful. We were served pleanty of Jumbo shrimp cocktails and tender bacon wrapped scallops to start with for appetizers. Then we went... more

Our stay at the Edgewood was mostly OK, but completely marred by an incident where my 7 month old daughter almost choked on foam rings that had been added to the hotel cribs "to protect the furniture". My comments to management as to the danger of these rings were met with outright rudeness ("it's not my problem") - and complete... more