Due to unavoidable travel delay, arrived late, for a conference. Confirmed credit card secured reservation had been reneged, apparently by Sales Department. Alternate accomodation was aranged (we thank you!) by night staff but no manager on duty . Very disappointing. more

stayed here while visiting friends, and the place was wonderful. everyone we encountered on staff was friendly & helpful, the room was clean, well stocked & plenty spacious for two, and the price was very reasonable for a one bedroom suite. if you need to stay near campus this is a good choice. more

We loved our stay at Cresthill Suites. We needed to be in Albany for several days and were happy to find this well reviewed hotel. We were even happier to find how great it was in person. Very bright, nice and clean, crisp looking. Don't know the age, but the lobby area looked new, it sparkled so much. The desk... more

I booked this hotel based on reviews on this site. For the most part, they were accurate; the room was clean, the set-up of kitchen, small seating area with TV and separate bedroom and bath was great. The big problem was the bed. The mattress was like sleeping on a board covered by a sheet. The pillows were like sacks... more

I stayed here with my teenaged son overnight. It was a nice place, very reasonably priced. The snacks in the basket and the drinks in the fridge (all free) and the bowl of mints on the coffee table were all very nice touches. I used the fitness center -- really just a handful of machines in a mirrored room, and... more

Attractive property. Had a great two-bedroom suite with sitting room and kitchen. Convenient to SUNY. Nice evening meal and breakfast on weekdays. Clean and well maintained. more

We are a family of 4 and used this hotel for an overnight-stay on our way from Cape Cod to Buffalo. Hotel was very good. Very clean and comfortable appartments. We had a 2-bedroom-app. After arrival our fridge was filled up with sodas and also we were offered some sweets. Our 2 kids loved the pool, although it was small,... more

Stayed here for a long weekend in Saratoga / the Capitol Region. The good: Price: much less than a place in Saratoga, only 1/2 hour drive Lots of room: we had a one bdrm suite w/ kitchen - plenty of room for 2 people. Amenities: excercise room was nice; welcome basket of cookies, pretzels, softdrinks in the room was appreciated.... more

I got married in June and had quite a few out of town people coming in. I wanted to find them a place that was comfortable, at a decent price and close to the reception site...which it was. I had blocked 15 rooms and all but 3 were taken. I also stayed there the night before my wedding and the... more