A nice interior, a great breakfast, a very good location in town but the best of all, an incredibly helpful and knowledgable reception staff and concierge desk. Thanks to their tips and arrangements, we saw even more of Chengdu and the region than I would have expected in two days and had the best hotpot in town! Having left shortly... more

This is a great hotel, in a fantastic location. The staff are amazing and were unbelievably helpful. The room was great, clean and quiet. Breakfast was included and was very good with an amazing variety. We had nothing to complain about at this hotel. Tour desk helped us out getting cabs etc, writing things out for us in Cantonese, but... more

This is a great hotel. It was my second time there and I like the quality of the rooms as well as the location. Being a gold member of the Priority club I was lucky to be offered a free upgrade to a suite. I would have given this review 5 stars if it wasn't for a very annoying glitch.... more

We stopped in Chengdu for the pandas but were surprised to discover the nice city. The hotel has a perfect location, just a few steps from the pedestrian part of town with great shopping and dining. It has beautiful rooms and public areas. A great choice in Chengdu. more

i stayed in this hotel for few days early december during biz trip in chengdu. I was said was pretty impressed by the courtesy of the receptionist, comfortable room and strategic location of the hotel. The receptionist is able to speak English, very polite and looks very eager to help out whenever i asked for help. My room was at... more

After a long night spent on the train from Beijing, and a really (really!) bad stay at another hotel in Chengdu, I decided to splurge and stay for one night at the Crowne Plaza. It was definitely what the doctor ordered. From my initial encounter with reception to check-out, staff here sure know how to make a guest feel welcome.... more

Great place – if you can get there. Many reviewers love this hotel, and I do too. Skipping past the logistical problems getting there (please see plea below), the hotel has excellent amenities and professional staff, and if you’re lucky, good food. It’s a wonderful haven, especially in hot August. The room: Spacious, clean, comfortable, well-airconditioned, our 20th floor room... more

The hotel was an average hotel even though it's a five star hotel in Chengdu. It was clean, but nothing extraodinary. The first night my room faced the front entrance/ main road. It was incredibly hot. I called the front desk and all they offered to do was bring a fan up. It was still way too hot with the... more

Well, I have to admit I'm a little biased after staying the in the Grand Hyatt in Beijing...but to the best of my knowledge that property represents a "5 star" hotel and this Crown Plaza pales in comparison. I'm sorry but for a 5 star rating the hotel should have a little more razzle dazzle--or at the very least, remarkably... more