A wonderful hotel in a brilliant location. Beautiful facilities and great staff. Our room (1602) was spacious, beautifuly appointed and had great views over the city. Bed and breakfast - $A145 per night Very comfortable (but hard) king twin beds, plenty of floor space for suitcases - and sorting the shopping, internet connection and a couple of very comfortable chairs... more

I was there in April 2007. Hotel very new and beautyful, but very bad service in the reception: they refused to put any mile on my Continental and Qantas frequent flyer programs. Room on 19th floor, great wiew on the city; bathroom not comfortable: there is only the shower there; in a 4 star hotel you expect to have the... more

Once more I am glad I read the TripAdvisor reviews before I booked one night in Suzhou. Both previous reviews were entirely accurate. The hotel rooms are very well designed and furnished. Light switches can be controlled from the bed. Bright focused ceiling lights provide ample lumination for reading in bed. The television effortlessly rotates so it can be viewed... more

We stayed 10 days at this hotel in Suzhou. The building is very nice, and kept in excellent condition. The public areas are very nice, and our upgraded room was fantastic. The breakfast buffet was first rate, with a wide variety of western and Chinese dishes, with some additional treats from Japan and Malaysia. The formal Chinese restaurant had a... more

I stayed for two weeks and every day, every meal, and every time I made contact with an employee I was treated like a king. The room was great, the resteraunts have great food and the chef takes pride in every dish. I will stay here in the future and also tell others of my experience. All hotels should learn... more