Before you read this comentary please note that we two million milers and for various years hold a Diamond Card from Hilton. Consequently, my wife and I are very experienced travelers and this is the first time that we take the time to write a bad review about a hotel. In our tour of China we chose all of our... more

A weekend break from Shanghai was mixed with good and annoying moments First the good..great location, walk to the main pedestrian area, hotel architecture fits in with the style Suzhou is famous for. Now, the annoying bits....the room was so stuffy---partially explained by a bathroom where everything is heated, floor and mirrors included. The heat generated by the bathroom fixtures... more

I don't know what hotel the previous reviewers stayed at, but it wasn't the Sofitel we experienced. I booked three nights at the Suzhou Sofitel to make a comparison. I usually stay at the Suzhou Sheraton and sometimes at the Suzhou Shangri-La. Bottom line; we checked out after one night at the Sofitel and moved to the Sheraton. The Sofitel... more

We booked a delux room and was given a compliementary upgrade to the club floor, which was very impressive for a hotel was paid AUD$100 per night. The room was spacious and had great features. Bathroom was big with seperate shower and bath. Location of the hotel was great as it was situated in the old town, which is just... more

From the time my wife and I arrived, we were impressed with this hotel. The decor of the place is a good blend of Chinese and Western and very comfortable atmosphere exists from the lobby all the way through the rooms, the health centre, restaurants and bars. We had lunch in the Chinese restaurant and thought the food was great,... more

Read the other reviews, looked good but this is really a great hotel. Right in the heart of downtown, new and the service is outstanding, most speak English and nothing is too much trouble. Loved this hotel, one of the best. more

From the exterior, the hotel looked just terrible. From the lobby, it seemed a little bit better, but it did seem a bit empty and dull. We walked into the room, and it looked very nice. The bed was very comfortable, the tv was the best of any hotel I've stayed at before, and the work desk was very nice.... more

the sofitel is a new international class hotel located within the central shopping district . with all other 'name' hotels, one must grab a taxi to go shopping. if you wish a quick american style eatery, there are various fast food restaurants within walking distance including TGI Friday on premise. the rooms are refreshingly nuveau european in style. the front... more

I booked this hotel in reference to other Sofitel Hotels in Berlin, Rio de Janeiro and DongGuan (check my reviews). The stylish and modern lobby in a busy street close to Suzhou oldtown could only impress for moment. The check-in already started as a mess! Complementaty welcome drink for Privilege Club Member was offered only by request. To get a... more