Loved this hotel. Right across the road from a major rail station (although we didn't use it!) and a huge 4 storey shopping market/mall. Hotel rooms were very well appointed. We stayed on the 23rd floor - amazing views! Glass lifts too! Great buffet breakfast. Very comfortable. Close to Mcdonalds and other great shopping places. (visit Dongmen! mind boggling huge... more

I booked this hotel with view to staying somewhere close to the shopping area a short stroll away (the shopping "experience" is something that I could write a journal about - that was way different with all the touts hanging on to you - beware it is not a relaxing experience). After I booked the Best Western Shenzhen Felicity Hotel... more

Myself and a group of students stayed here for two nights this June. I was thoroughly disappointed. The rooms were very old and not in great condition. The window in our room was leaking and it didn't feel very clean, especially the bathroom. The hotel also only gave us one key per room, which was a hassle to keep track... more

I took a chance on this hotel, even after the low rating recent visitors has given it, due to its convenient location. It is easy to get to the hotel, just take airport bus all the way to the last stop which is just across the hotel. My main destination in Shenzhen was also just 5 minutes across the hotel,... more

The hotel is old.But location is good.The view to the forest and river is also beautiful.But since there r so many new hotels in shenzen ,there is not much reason to choose this old hotel. more

As an American, I am used to the Best Western name applying to decent road-side drive up motels. I was surprised to find that the Best Western Felicity in Shenzhen, China was 25 story high-rise! The hotel is pretty nice, but a bit tired. The room was quite roomy, very comparable to American hotels, however the furnishings were very worn,... more

I stayed here for three nights at the beginning of February. All in all, it was a very pleasant stay, the staff were friendly and helpful. Checked in very late (after midnight) and was upgraded to a deluxe room. The bed and amenities were very good, although the room was a bit small. The only complaint is the area itself... more

It has been a long time since my stay here, but I'll always remember this hotel as a good one. The rooms are wonderful, they're not lavishly decorated but they're clean and comfy. I liked the fact that the rooms still had minmal air-conditioning compared to other no air-con hotels during winter. we stayed in this hotel during dece,ber 2005... more

Although it is rated 5-star, there were some strange things occurring during my stay. I booked two deluxe rooms and each had a "business" desk with a transparent glass on top, under which they put a box of condoms and sewing kits. What a strange combination! They will charge condoms used the same way as minibar items. By the time... more