Having travelled to Cameroon before and staying in mud brick housing in the north, I was excited about coming to a "luxury" hotel with creature comforts of home. This is the worst Starwood hotel I have ever been to. I have travelled to many of their hotels throughout the world and this particular hotel lacks the level of service, quality... more

We were at this hotel for about a week as my husband had business in Cameroon. We were there with our two children and found it a very pleasant oasis in the middle of chaotic, urban sprawl. The Cameroonians seem a bit diffident and somewhat wary of newcomers or foreigners, however after they got to know us and we were... more

There are not many good quality hotels in Douala, and this is one of the best. The facilities are good as you would expect with such a hotel, however I found the service very poor when there was a problem as the communication between staff seemed non-existant. I missed my connection to Douala and arrived 24 hours late. Despite my... more

Pour la troisième fois, encore des problèmes ! Le personnel ne connait pas les offres par internet. Il faut se... more