I stayed at the Kensington Court for my visit to Ann Arbor to see my son that is attending the U of M. The hotel is in a great location walking distance from the mall; from the time I booked the room with the onsite preservationist Casey I felt like an important guest. She answered every question I had about... more

We just had a week-long conference here for our nurses and we were once again very pleased. Everyone was very attentive to our needs and requests. The staff was very courteous and willing to assist us when we needed additional things in our conference rooms and tables moved around. We will definitely be coming back next May! more

Our experience at Graham's inside of the Kensington Court was lovely! And it was due mostly to our waitresses excellent service and kindness. She was excellent! She helped us with picking out what dishes to order and they were all wonderful. We only stayed one night but we had a great time. I will definitely come back. more

First of all, I must be honest and say that I have stayed at this hotel. I live about 6 miles away. I thought it would be a great place to have my upcoming fall wedding. So after attending the bridal show there, I was very pleased...with the atmosphere. It was beautiful! But the people, rude, rude, RUDE! I can't... more

I have been to the Kensington Court a couple different times by myself or with my son and have never been let down. I live in California but come to Ann Arbor to visit my daughter who attends U of M. The hotel is only 5 minutes from campus and downtown. The staff is very accommodating whenever I make requests... more

needs improvement in management and does not seem to take care of it's customers. Front office manger just as bad as nazi general manger .. very loud ..very hot .. unclean rooms ........... ! more

We had our wedding reception here in July 2007. We were treated very well, everything was beautiful, food was great. We were given a suite that had 3 bathrooms, a living room, dining room, kitchen, free champagne, chocolate covered cherries, and breakfast in bed the next morning. The room was nice and very clean. I could not be happier we... more

We stayed for a wedding. 5 out of 26 tables got served dinner and then they ran out of food!! The air in the room was set to 50F and we couldn't warm up at all. We tried to turn the heat on at 3am (mind you it's like 60 outside, so it's not even too cold out) and the... more

Excellent Front Desk staff and the lobby make a good impression. Enjoyed the work out are too. Rude service at the breakfast buffet, which was often out of items. I was on the first floor. Could not sleep the walls were so thin I could hear the person above me and beside me get up to go to the restroom,... more