Santiago does not have small hotels except the Orly, which fortunately is a very good one. The staff was first class in giving directions, making reservations, and general assistance. The suite we stayed in was small, but fine. The hotel is located in a good business/residential neighborhood, with easy access by subway to the attractions of Santiago. Our room was... more

So I was going on a summer ski trip to Chile, when I got to the Santiago airport the road to the ski resort was closed as it had snowed almost 3 feet so I needed a last minute place to stay. I knew this was a possibility as snow had been predicted so I had checked Tripadvisor for good... more

Stayed at the apartments across the street and it was very spacious. It had a living room, full service kitchen with a washer & dryer and a large bedroom with a king size bed. Francisco, the front desk clerk was extremely helpful in arranging my bags to be stored while I traveled outside Santiago and transportation to the airport. more

The Hotel Orly is a small, quaint hotel located at the heart of a good Santiago shopping district. The English speaking staff are very friendly and helpful and the breakfast is a terrific beginning for a tourist's day with various fruits, good coffee, breads and cut cold meats and cheeses. We stayed here for the first two days of our... more

My husband and I stayed at Hotel Orly in may this year. The hotel is nice but I have three major complaints. (1) The hotel offered airport transfers because we were staying more than 5 nights. However, on our arrival no transfers were provided and we were left stranded at the airport . We contacted the hotel who said they... more

Excellent choice we found thru TA. As described in many reviews the customer service is great. They wre extremely helpful in making restaurant reservations, airport transfers and sites to see. All of their recommendations were spot on. Especially a vegetarian restaurant "El Huerto" around the corner. Breakfast was very good. Drinks and snacks were made available throughout the day. The... more

Great location near the easily maneuverable subway system (much cleaner than the Buenos Aires system). The staff is very attentive, particularly Andrea who helped me book my stay and at the wonderful breakfast buffet every morning was asking me how everything was. The service was high standard and everything functioning and as expected. Have an incredible seafood dining experience at... more

Stayed here in room 24 at the back . Very quiet with twin 3ft beds which were very comfortable . Lovely linen and pillows. Bathroom with shower over small bath, nice towels and soap etc. Ok, very marginally small but we had 4 x23kg bags plus hand luggage so can't complain at all. Breakfast included was well over expectations and... more

This hotel is in a good location, but the rooms and breakfast area can only be described as 'compact'.If you want to swing a cat, forget it! There is a cafe connected to the hotel which serves reasonable food, but does not ban smoking. It too is rather cramped, so is akin to eating in an opium den. I couldn't... more