We called the Meritus Mandarin directly and were quoted a rate for a 'family suite' which was comprised of two adjoining rooms of S$420 per night, a rate slightly less than the rate their sister hotel (the Meritus Marina) charges (we've stayed there before). When we checked in the rate on our check-in sheet clearly stated this rate. Upon check... more

The Meritus Manadarin on Orchard Rd. mainly benefits from its prime location on Singapore's main shopping street next to the Takashimaya shopping mall. Upon check-in we experienced the poor customer service of the Meritus Mandarin. Our confirmed bookings (via a reliable hotel reservation website) was allegedly not available in the hotel system and the hotel staff was not able and/or... more

Date of Stay: January 23 to 25,2008 Room Type: Grand Tower Premier Upgrade: none Amount Paid Per Night: S$318.00++ ($223.80++) Reservation Method: Company Reservation Loyalty Card: none Airport/Hotel Transfer: Just like any of my stay in Singapore I didn’t get any hotel transfers since it’s very easy to get a cab or limo at the airport. Location: Orchard Road, one... more

we arrived at the hotel late (due to flight arrival) we were given a twin connecting room at the back of the building... we had booked a deluxe room double no smoking.. when we complained at the desk on arrival they said they could only offer us a smoking room which the housekeeper would spray!! they said the hotel was... more

I stayed here with my husband for 2 nights in November - it was a stop off on our way to Australia. We really liked the Meritus Mandarin. We had a nice room in the Grand Tower with a good view onto Orchard Road. The room was clean and very spacious. The location of the hotel is very good, among... more

We stayed here one night in transit. The hotel is very nice. We were with a group and our check in was handled efficiently. The hotel is near Orchard Road which is a prime shoppping area. Designer stores, shopping malls,outdoor cafes and restaurants are minutes away. Can't say much else because we were here only one night but I would... more

Having stayed in Singapore at other hotels several times, we were offered a late deal by our travel agent at the Meritus Mandarin. On arrval the reception area is a very grand affair but lacks a personal touch, staff all seem to be working from a script so old they have forgotten it. The rooms, in the Grand Tower at... more

This is a third time I have stayed in this hotel for work and it yet again confirmed to me what a poor hotel this is. The service (or should I say complete lack thereof) is appaling. It started with the hotel not honouring the RatesToGo booking by changing rooms and claiming the are overbooked (eventually 2 hours later shifting... more

My wife and I stayed at the Meritus Mandarin for four days prior to traveling on to China as part of a package tour (see separate Review). This stop over coincided with our wedding anniversary and my birthday (although I didn't tell the Hotel that). On arrival we were met by a bevy of gorgeous young ladies who escorted us... more