I wish I had take heed to the advice from other reviewers the disgusting service that I received while staying at the Roxy grand mercure hotel was appalling. What should have been a pleasant stay ended up being trouble from my arrival up until the day I left I experienced nothing but difficulty from the staff and facilities. I would... more

We mainly chose the Grand Mercure Roxy because of our midnight arrival into Changi Airport and this is one of the few hotels with a free airport shuttle. I have lived in Singapore in the past and was mainly here to see relatives, so the somewhat obscure location didn't bother me. The hotel is closer to the airport than any... more

I stayed at the Roxy for 1 week with my daughter (22). Check in was a breeze at 5.30 am in the morning after a very exhausting flight with Tiger Air, Our room was clean and comfortable with no complaints. Breakfast was fantastic with a large variety to choose from and a chef to cook your eggs just the way... more

We had three nights at the Grand Mercure Roxy in October 2007. We arrived to hear that we'd been upgraded to a Junior Suite, woohoo! Lovely, friendly service, nice 4* hotel with very spacious rooms. My few complaints (which in no way spoiled our holiday in Singapore) are as follows: 1. Biggest downside with the Roxy Grand Mercure is that... more

Let's start with the reservations: initial booking in mid August was quoted SGD239 nightly. Then 10 days before 4-OCT arrival, the price dropped to SGD185. If it wasn't for my proactive approach, I would have lost SGD324 (2 rooms for 3 nights). Then came to check in at 23:00h of 4-OCT: they couldn't locate my reservation. Gave my rooms up.... more

If you need a hotel that is relatively close to the airport, the Mercure Roxy Hotel is a good choice. It's about a 15 minute drive to the airport, and the hotel offers a free shuttle every half hour for most of the day. Aside from airport access, though, there aren't too many reasons to stay at this hotel. I'm... more

Stayed at Grand Mercure for 5 days. We were looking for a hotel close to the city but had no choice but to book in to Grand Mercure since all were fully booked. One disadvantage was the distance to the city but the taxi's doesn't cost that much. Overall a good hotel but my husband went through a bad experience... more

We had a 12am flight and needed a hotel for the night. We opted for the Grand Mercure instead of the Changi Village even though the latter is closer to the airport beause the Tripadvisor reviews were better. We arrived and Changi airport, checked ath the hotel info booth regarding the hotel shuttle and were on the shuttle 15 mintes... more

Used it for a one night stop over. All the staff I met were excellent, made the stay very easy and comfortable, breakfast was fine, didnt get a chance to use the pool but it looked inviting at 9pm floodlit etc. Good location for restaurants and shops, 15 min from terminal. Room was fine, lovely big bathroom and rain shower... more