Had I discovered TripAdvisor before I booked this hotel I would not have done so. The hotel itself was perfectly comfortable and an error in the rooms we were given was quickly corrected. The pool is also very impressive, especially at night. The problem for us was the location and it woud have suited us much more to be closer... more

We used this hotel as a single night stopover and must say the only good thing about it is the free shuttle service to the airport. It lacks personal touches that other hotels in Singapore give, such as complimentary water, and proper lounge bars for late night drinks. Be aware that all bar/cafe areas close before or no later than... more

We had flown in from Europe and were flying out the next day early so were looking for somewhere close to the airport to save time. Free Shuttle from airport. Had Accor Advantage Plus card so we were given a free upgrade to the Club floor which was unexpected. Was using my free night and only downside was that they... more

This was a nice hotel to stay at given the close location to the airport. It was reasonably priced and we got a junior suite which was spacious and comfortable. We were here for a night as a stopover before heading to KL. The room included a kitchen, living room, bedroom and ensuite. Everything was clean and tidy. And for... more

Stayed here 2 nights as it was convenient to the expo center. Got a good rate due to show booking, but had to come back for a transit stopover a couple of days later at a higher standard rate. Staff is helpful and service pretty good. Hotel is convenient but as other reviews mention is badly in need of renovation.... more

Had to work in Singapore for a month ,so our company arrange ,this place. The hotel is run down for its name and cost of a room. Had to change rms 3 times before i could find a clean decent rm to sleep. Current Rm I am staying now. Noisy A/c Fan. Funitures damaged over used, Carpet looks dirty and... more

A great alternative for a short stopover in Singapore. As the Transit Hotels were full I tried the Grand Mercure Roxy for the first time. It is a 20 minute free shuttle ride from Changi airport with pickups every 30 minutes. With a 10 hour stopover the Roxy was a good choice. A good value 4 star hotel in a... more

Stayed at this hotel enroute to Europe for 2 nights. The Roxy has a free airport shuttle which was convenient after arriving from SYD late, with ski luggage. We are 2 adults and 2 children so I booked adjoining rooms. My only complaint is that the rooms are VERY tired. Both our rooms had frayed carpet, holes in the bed... more

I wish I had take heed to the advice from other reviewers the disgusting service that I received while staying at the Roxy grand mercure hotel was appalling. What should have been a pleasant stay ended up being trouble from my arrival up until the day I left I experienced nothing but difficulty from the staff and facilities. I would... more