Absolutely beautiful hotel, good location on Hong Kong and close to convention center and ferry station, tram, markets. The rooms were perfect in condition, comfort, size and view. We had a garden/pool view. Plans to spend time in the room might warrant upgrading to harbour view for ~US$90/night. In any event, the higher the floor the better. Buffets for lunch,... more

Spent 3 nights in a Harbour view room in September 2007. We arrived early on Sunday morning and although check in was 12:00, we were escorted to our room very efficiently which was great after a 12 hour flight from the UK. We paid extra for the view. However, the room was on the corner so unfortunately the view was... more

The hotel offers an amazing view of Hong Kong Bay, depending you get a decent floor level. It's fantastic to wake up with all these skyscrapers in front of view, and the buzz of the boats. Great service, everyone is looking after you in the hotel. However, it's a bit far from the center compared to other hotels such as... more

This hotel had amazing views and it was easy to get everywhere in Hong Kong by taxi or ferry! more

Our family got 3 rooms at the hotel. The presidential suite and 2 standard rooms on the Grand Club level. I will write my review based on a standard harbour view grand club room which I stayed in. It costs HK$4000 per night. Grand Hyatt HK is an institution and boast to be one of the top 10 hotels in... more

Nice room.Nice bathroom.Service was adequate but certainly not even close to a Mandarin standard, uneven quality of waiters.Indeed as a previous reviewer said, English proficiency is not their strongest asset.Good gym.Pay a bit more and stay at the Peninsula in Kowloon. more

This was a very nice hotel, however it is not as nice as some of the other Grand Hyatts in China. The first room they gave me had a very bad mold smell, and I had to move out of that room and be put into another room. After I switched rooms, I was very happy. The hotel is clean... more

Booked a grand harbourview twin room on a non smoking floor for this Hyatt Property. Arrived on a Saturday afternoon which meant a quiet check-in. However the check-in staff does not seem to be proficient in understanding English, which is a slight dissapointment for a Hyatt property. Upon check-in, she offered to accompany us to the room which I declined.... more

I've been to many hotels in the world. But you will hardly find a hotel that has earned the word "5 Star" like this one. The location is ideal to explore Hong Kong and is directly located to the new build convention center. I found everything, I've expected. Limo-airport-service, wide breakfast selection, exclusive and clean rooms, sauna, pool (on the... more