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Grand Hyatt Hong Kong

Grand Hyatt Hong Kong
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 66 reviews
66 Reviews
5.0 of 5 stars
38
4.0 of 5 stars
17
3.0 of 5 stars
6
2.0 of 5 stars
4
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 151 hotels in Hong Kong
Description: Elegant 36-story Grand Hotel with magnificent Art Deco lobby, situated in four-tower waterfront complex.
  • Address
    1 Harbour Rd
    Hong Kong
    China
Check Rates: $479 HKD3,736 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 66 traveler reviews
  • What to Expect:
    • 4.5 based on 55 reviews Rooms
    • 4.5 based on 55 reviews Service
    • 4 based on 53 reviews Value
    • 4.5 based on 55 reviews Cleanliness
    • 4 based on 14 reviews Pool
  • Recommended For:
    • 50% based on 59 reviews Older travelers
    • 50% based on 59 reviews An amazing honeymoon
    • 30% based on 59 reviews Families with teenagers
    • 30% based on 59 reviews Families with young children
    • 20% based on 59 reviews Young singles

Reviews of Grand Hyatt Hong Kong

( 11-20 of 66 )
5 of 5 stars
Wisconsn
Feb 23, 2008
2/3 found this review helpful

The Grand Hyatt Hong Kong achieved a milestone in totally shattering my expectations. I have stayed on property in the past and my reviews were mixed. In the past I found the staff to be a bit detached and the service lacking. The recent return, I quickly noticed what must have been a total reorganization of leadership. From the very... more

Feb 10, 2008
3/5 found this review helpful

Absolutely beautiful hotel, good location on Hong Kong and close to convention center and ferry station, tram, markets. The rooms were perfect in condition, comfort, size and view. We had a garden/pool view. Plans to spend time in the room might warrant upgrading to harbour view for ~US$90/night. In any event, the higher the floor the better. Buffets for lunch,... more

5 of 5 stars
Hertfordshire
Jan 9, 2008
2/2 found this review helpful

Spent 3 nights in a Harbour view room in September 2007. We arrived early on Sunday morning and although check in was 12:00, we were escorted to our room very efficiently which was great after a 12 hour flight from the UK. We paid extra for the view. However, the room was on the corner so unfortunately the view was... more

4 of 5 stars
French Riviera
Jan 7, 2008
1/1 found this review helpful

The hotel offers an amazing view of Hong Kong Bay, depending you get a decent floor level. It's fantastic to wake up with all these skyscrapers in front of view, and the buzz of the boats. Great service, everyone is looking after you in the hotel. However, it's a bit far from the center compared to other hotels such as... more

5 of 5 stars
Washington, DC
Dec 11, 2007
0/1 found this review helpful

This hotel had amazing views and it was easy to get everywhere in Hong Kong by taxi or ferry! more

Dec 11, 2007

Our family got 3 rooms at the hotel. The presidential suite and 2 standard rooms on the Grand Club level. I will write my review based on a standard harbour view grand club room which I stayed in. It costs HK$4000 per night. Grand Hyatt HK is an institution and boast to be one of the top 10 hotels in... more

Oct 2, 2007
1/4 found this review helpful

Nice room.Nice bathroom.Service was adequate but certainly not even close to a Mandarin standard, uneven quality of waiters.Indeed as a previous reviewer said, English proficiency is not their strongest asset.Good gym.Pay a bit more and stay at the Peninsula in Kowloon. more

4 of 5 stars
Washington DC, District of Columbia
Sep 19, 2007
3/4 found this review helpful

This was a very nice hotel, however it is not as nice as some of the other Grand Hyatts in China. The first room they gave me had a very bad mold smell, and I had to move out of that room and be put into another room. After I switched rooms, I was very happy. The hotel is clean... more

4 of 5 stars
Singapore, Singapore
Sep 13, 2007
4/4 found this review helpful

Booked a grand harbourview twin room on a non smoking floor for this Hyatt Property. Arrived on a Saturday afternoon which meant a quiet check-in. However the check-in staff does not seem to be proficient in understanding English, which is a slight dissapointment for a Hyatt property. Upon check-in, she offered to accompany us to the room which I declined.... more

Aug 30, 2007
4/5 found this review helpful

I've been to many hotels in the world. But you will hardly find a hotel that has earned the word "5 Star" like this one. The location is ideal to explore Hong Kong and is directly located to the new build convention center. I found everything, I've expected. Limo-airport-service, wide breakfast selection, exclusive and clean rooms, sauna, pool (on the... more

Reviews of Grand Hyatt Hong Kong

( 11-20 of 66 )
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Grand Hyatt Hong Kong Address

1 Harbour Rd, Hong Kong, China