My review is based on having stayed here over 12 times. Excellent location in Causeway Bay near shopping and subway. The unpleasant, noisy, always crowded lobby is frequented by flight crews who have their own check-in desk. Once you get through the lobby, however, the upstairs hallways are quiet and rooms are fairly well soundproofed. Rooms are small but very... more

I booked this hotel from CXHolidays and was kind of a last minute trip. Hotel is in a great location and I received an upgrade to Deluxe Horbour View Room on the 12th floor. The room is clean, decor is a bit old style. But I am impressed how clean this old hotel is, the bathroom, the carpet and everything.... more

Hotel is located next to the World Trade Center in a very vibrant neighborhood of restaurants and shopping malls, frequented by locals and travelers. Underground access to the Noon Day Gun, and near Victoria Park. Close to metros and trams. Staff is friendly and helpful. Good variety of dining options in hotel. The Chinese restaurant was excellent, but expensive. There... more

Nice hotel. Terrific location. Very good and friendly service. While it is true the hotel décor is a bit tired, and it is not a fancy hotel, it is well-kept and clean and seemingly well-run. By the way, we don’t agree with most of the criticisms in prior reviews, except for the small/old tv's. Comfortable beds, nice shower, good air... more

We stayed at this hotel for three nights in February on a trip to Asia. It has a very convenient location in Causeway Bay close to the MTR station, which means all the main sights in Hong Kong are easily accessible and there a plenty of good shopping on the doorstep. It also means you can link in pretty easily... more

We stayed one night at the Excelsior prior to boarding a ship for a Far East cruise. Check in was quick and efficient. The lobby area isn't that big but all you need. The room wasn't that big but perfectly adequate for one night. Good comfortable bed and nice bathroom. We had breakfast served in the room. The Japanese breakfast... more

I have found my new Home when on business trips in Asia. The Excelsior in Causeway bay is Rock solid, it has a great location, friendly staff, & fantastic Breakfast buffet & Dickens Sports Bar is probably the best hotel Bar I have ever been in ! The rooms are clean & well appointed & most of all the beds,... more

We booked this hotel for a 4 night stay while returning to the UK from Oz, we had also stayed in Singapore on the way over so were really looking forward to the hotel and Hong Kong. Upon arriving we upgraded to the executive floor but were a little surprised at the size of the room! Although comfortable and very... more

The location of the hotel is great and although parts of the hotel and rooms look a little dated, I would gladly stay here again! I also want to make special mention of the fact that I left my journal, which I've had for 15 years, in the room after I had checked out and didn't even know about it... more