This hotel's claim to provide 5-star service is completely ill-founded in our experience. The rooms require urgent renovation - here are a few good reasons: 1. The old -fashioned bulky TV set block the mirror - a ridiculous arrangement 2. The lighting system is awful: the central control switches on all the light at the slightest provocation, even when you... more

Arriving in Hong Kong after a 13 hour flight to this hotel jettisoned most of the lethargy and jet-lag I'd picked up from sitting in a cramped seat. The hotel is well placed for travel on the MTR, and the staff were friendly, attentive and more than happy to help out wherever possible. We were upgraded from standard rooms to... more

Great location for Convention Centre and Wan Chai business area. Large, high class, fully serviced hotel which shares excellent outdoor facilities (bar, pool etc) with the Grand Hyatt. Particularly recommend the nightly barbeque in the outside restaurant when the weather is good. Very spacious, well equipped rooms - those with a harbour view very spectacular. Though not the queasy as... more

Have stayed on several occasions since 2001 either visiting HK or in transit to/from Australia. Staff are brilliant and many have worked there for over ten years. Arriving at 6am after a long flight from UK its wonderful to be received by a cheery bell captain saying "Good Morning Mr & Mrs Taylor welcome back. How long are you staying... more

We spent 2 nights at the Renaissance Harbour View in January en route to Sydney. We booked a Harbour View room & were upgraded to the club floor on arrival. The room was a decent size & had a very comfortable bed & excellent shower. The highlight was the floor to ceiling windows with a stunning view of Victoria Harbour.... more

Hi we stayed here on the 28th Jan for 2 nights on our way to Sydney. We arrived at the hotel complete with our luggage after a long flight from Heathrow. We made our way to the check-in area and we welcomed by a smart young lady who was apparently a trainee, However, she did have a member of staff... more

We had a week in the Harbour View and it was superb. We arrived early Sunday morning and in our room within 10 minutes. We had a corner harbour view room on the 19th floor - very spacious with floor to ceiling windows giving a fantastic panoramic view of the harbour, skyscrapers and the Star ferries busily sailing to and... more

We had booked a standard room but upgraded free of charge to club. Our 40th floor room had fabulous views, incredibly comfortable, spacious, well furnished. The club lounge provided complimentary cocktails and canapes and service there and in the hotel was absolutely superb. The location is excellent too. more

We stayed at the Renaissance Harbour View on our way back from Australia to the U.K. We have been to Hong Kong before but not this hotel. It was great. Staff extremely pleasant. We stayed in a superior harbour view and the room was absolutely fantastic - floor to ceiling window with a view across the harbour! We were warned... more