We stayed for two nights in this hotel for our anniversary. From the minute we arrived out of the taxi until we checked out, the staff were really friendly and willing to help in any way. We arrived at 11am and hadn't requested an early checkin, but they accomodated us with no hassles. We stayed in a King Hyde Park... more

This is a great sheraton property. It is very centrally located and the rooms are great. The fitout is exceptionally good and the views (over the park) are very nice. The rooms are exceptionally clean and all the common areas are bright clean and well maintained. The hotel is in a great downtown location and are very close to the... more

Love this place and the staff! When in Sydney doing business, or taking my family for a well deserved break, we are always treated especially nice. I have stayed here on many occasion over the years and have always felt like so welcome, my only gripe is they have closed the walkway through to David Jones...not happy...now I have to... more

I stayed here for three weeks, which is a long time for any hotel. While the staff were generally fantastic, very friendly, the hotel really needs a bit of a refresh, I was staying on an executive floor and the rooms, while very spacious, really aren't up to the standard of a hotel which charges $400 a day, and then... more

We stayed for one night over the long weekend and had a good experience. We also arrived early, and they tried to get us straight into the room but unfortunately it was unavailable (we hadn't expected it to be available!) But they checked us in, took our bags, and when we came back after hours of sightseeing we picked up... more

I truly enjoy my 4 nights there. Though it is a bit pricey, it worths every penny. The room is superb. Most staff are very friendly and accommodating. I really appreciate that they allow an early checkin, which is 10am in the morning. It is so helpful to travellers who just went through a long overnight flight. I have to... more

Really lovely hotel, in a great location. The entrace to the hotel is just beautiful , sweeping staircase , marble etc. Check in was good and they allowed us acess to our room a few hours before check in. Room was lovely, good size, nice view of the park and a wonderful big bathroom, even a small walk in closet.... more

While the Sheraton compares favorably to the other five star hotels in Sydney, it fell short of what I expect from a premeire SPG property and International five star level of service. I had two rooms during my five night stay. Upon check in the first night I was given a room with twin beds while my reservation was for... more

Efficient and friendly check in, simple swipe of the credit card as expected. The room was lovely, recently refurbished, very comfy beds. Bathroom was large & clean, although it was a bit dark even with all the lights on so a bit hard to put make up on! I didn't get to try the breakfast so can't comment there. In... more