I and my wife frequently stay at the Heritage Hotel because of its location to the places we need to visit. Of late we have noticed problems with the rooms -- both deluxe and business. The water pipes at this hotel are a problem, vibrating all night every time someone upstairs uses the toilet, bath or shower. Sleeping is a... more

We are a family of four, including a 19 yo boy and a 17 yo girl. Wanted to cancel and change to a different hotel after I read the reviews here, however it was $120 to cancel the standard room at that late stage so went ahead with it. Found the room was cheaply furnished and small but OK, seems... more

The Hotel Heritage was clean, tidy and offered a sizeable room (Business Suite) which was good value for money. Myself and a friend were away for a girls shopping and coffee weekend. We were within 5 mins to great restaurants at Manuka and Kingston, close to Fyshwick Factory Outlets, only a few minutes drive to the wonderful Kingston Markets, and... more

We stayed here recently as it was cheap and we were heading through to Melbourne on a family trip. Therefore booked a standard room. As a buffet breakfast was part of the tarrif we thought why not only one night. The location is out of the City centre and a short drive to Manuka shopping centre. Well the place is... more

Actually it wasn't that bad but I wouldn't stay here again. I think the hotel claims to be 3* but it felt more like 1.5*. I got a big room with a total of 4 beds in it. It was dark and cold and certainly not renovated for a long while - it felt more like a cabin. And the... more

Was a nice hotel, I booked for a conference with the Attorney Generals Dept. The front of house could not do more for us. I looked at the recent refurbishments, and I wouold say they are one of Canberra's biggest rooms. I would recomend for a conference and good value stay. Irene M more

We booked this hotel on Wotif.com for 1 night. Breakfast was included and price was 2 adults plus child no cost. Was very confused how this rate worked but staff seemed very new and not much communication. waited a long time at reception before served. 2 girls at counter but both involved in 1 booking and did not acknowledege the... more

This place is good for just a couple days stay. Tried the restaurant and wasn't very good. Room service is daily and was good. Rooms are average for an older hotel. There were no cooking facilities. The laundry cost too much and the washing powder they give was not very good. Could not connect to my dial up internet connection.... more

We got stranded there two nights as it was the only hotel with some availability when we arrived late in Canberra on Australian day. Old, disgusting rooms. No hot water (!), except in the very early morning. Dirty pool. Very noisy 'dorm-like' corridors. Many electrical items out of order in room. All this for a rate that compares to Canberra... more