They've had 3 chances, and that are now on my avoid at all costs list. This is after complaining to the Duty Manager. Rooms on top floor are unbearably hot, those against the dual carraigeway noisy. Wireless reception useless in many rooms (you have to go the bar area). Several corridors stink of damp (and they know it because its... more

After reading some of the reviews I was very wary of my stay here. However I was pleasantly surprised. I booked this hotel for a 3 night stay while visiting legoland with husband and 2 kids. The family rooms were a king bed(very comfortable), a double fold out couch (not suitable for adults-weight wise)and a cot. The bathroom was very... more

Shocking, I mean shocking.....arrived with a disabled son in a wheel chair & my only request at booking was a ground floor room near reception....we got a 2nd floor room miles away from anywhere with steps to contend in a wheelchair ..... The room was falling to bits, the reception staff didnt care, the management were not that interested, and... more

After reading the earlier views I wished I had not booked this hotel - but we had an excellent stay! The room was clean and comfortable, staff helpful and friendly, food was lovely. I had business in both Bracknell and London and this hotel was well placed for the railway station and excellent value for the area - we paid... more

We spent a weekend here with our grandchildren and found it to be in a very convenient location, close to M3 and M4 motorways with several attractions nearby. We visited Legoland, a short drive away, and the Lookout Discovery Centre, which is an interactive science centre with woodland walks. This is very close. The hotel has a swimming pool and... more

We have just returned from a family Legoland break and felt I had to write a review. After reading some very bad reviews about this hotel I almost cancelled our break . I told the family not to expect a great deal when we got to the hotel but what a suprise. When we walked into the hotel we were... more

This has got to be the first time that I have had to complain about a hotel without even stepping foot in the place. the way that I’ve been treated trying to book a two night stay with my family, I chose the summer special included dinner package, it stated on the web page that a deposit will be made... more

I have now stayed here twice. Last week it was so awful that i was not prepared to return but the management asked me to come back and promised me that it would all be fine. On my first visit, i had a single room. Small, cramped with no air-con. Very hot and uncomfortable. Room typical Hilton, property a little... more

I stayed at this tired hotel after a trip to see a London show. On arrival the hotel looked very similar to The Bristol Hilton, which I had enjoyed last year, however in the room I noticed that my single bed had a single quilt in a double quilt cover sideways accross the bed and when I rang reception to... more