Booked a 1 night stay with 15 days parking via ABC Holiday extras. We arrived at about 9pm after a days work and a long journey so were tired and just wanted our room and to go to sleep. On arriving there was nowhere to park, eventually we parked on a grass area which was ok by the reception staff.... more

I stayed at this hotel for 3 nights to attend an on-site meeting and can categorically say that I will never return. Rooms were a good size, apart from the bathroom, which was tiny. However, the decor and furnishings were very worn - there were holes in the bedding and towels. Worse though was that the white sheet and duvet... more

My husband and 2 daughters aged 17 & 13 stayed here for one night July 27th prior to flying to the US for a holiday. We booked through Holiday Extras website, this was one of their un-named hotels which meant the name of the hotel was only revealed after booking online. We got a very good deal, 2 rooms with... more

I booked this hotel with mileage rewards as a place to crash for one night as our flight arrived at 10:00 at night. It was very clean and the beds were comfy. The breakfast was standard english buffet fare. The staff was friendly and helpful. more

Stayed here on a park and fly rate and paid an excellent rate. Had a perfectly decent clean room, check in a breeze as was check out and all staff very helpful. Have stayed in a number of LHR hotels and this stay was one of the best. As other have pointed out 'The Plough' pub just outside the hotel... more

We stayed at this hotel as part of a London Motor Show package. The room was large and the bed was clean and comfy but the furniture was old and well worn. The tea and coffee tray had not been moved for some time and several layers of dust had built up behind it. We have stayed at the Holiday... more

Very friendly receptionist Nice room 2 Restaurants (Thai and UK) Parking is not free for guests Shuttle bus to Airport is not free (st 4.00 pp one way) Lobby PC terminal internet access is not free st 3.00 min fee Big que for breakfast more

Booked a 1-night stay with 15 days parking for £115. Specifically asked for a cot for a 6-month old upon booking which was confirmed. Turned up to a chaotic reception with non-English speaking staff, and asked about the cot. Not on the reservation. Can I have one? Certainly. Waited for it to arrive. Phoned up reception. You wanted a cot,... more

This is a standard airport hotel, and as such I wasn't expecting much from it when we stayed here for one night before a flight in July. The public areas look recently refurbished, but the bedrooms themselves are in a sad state of repair. The decor was dated and dirty in places. It appeared as if we were in an... more