Grand was absolutely grand! Our suite had a balcony that faced the Matterhorn, it was gorgeous! Definitely recommend this place if you can afford it. Staff were friendly, our rate include the buffet breakfast which had many options. Zermat is a very touristy place but there's much sightseeing and sport activities to do. We would definitely go back. Jr. Suite... more

We stayed in a deluxe double room for a weeks skiing in April.Even with an extra bed for our son the room was still spacious, and was kept spotless.There was a very nice piano bar with live music every night.The food was very good, certainly five star but a bit fancy for the younger ones.The kids menu was basically all... more

My husband and I made a reservation at the Zermatterhof in January 2007 for a room in March 2008. (Yes, nearly one year in advance). In order to do so we had to give our credit card to hold the booking. Shortly afterward in February 2007, we changed our minds and decided to stay at the Monte Cervin instead. We... more

This hotel is one of the best in the world. As good as the Waldorf in New York and much better service. While the Swiss are generally very formal, once you ask a question or inquire of some information they become very helpful and nice. The Concierge remembered me from my first visit and went out of his way to... more

First impression is a bit stiff; formal attitudes and traditional decor had us wondering. A few hours later, though, it was very much a family-vibe in the grand hotel. The food is great, the pool and spa also great, the rooms can differ quite a bit though: our junior suite in the new wing felt nicer than the medium suite... more

We had a phenomenal room w/ a nice balcony to drink wine and watch the sunset + the Matterhorn. Couldn't have asked for a better location - in the middle of town. Big thumbs up! more

Zermatterhof is a nice hotel - not fantastic but compared to some of the other ski hotels Ive stayed in it is above average. The public areas are very traditional and the rooms are also very welcoming and warm. We stayed in a superior room but our friends had upgraded to a suite and they were very dissapointed with thier... more

I guess you get what you pay for as a guest here, as the quality of the facility is definitely high, but just don't invite your friends around, as ours were treated very rudely. On our recent visit two friends staying at another hotel came to meet us downstairs, and given the sunny morning and vacant chairs on the lawn,... more

We have just returned from a 10 day stay at the Grand Hotel Zermatterhof. This is our third year staying at the hotel and we are continually impressed with the elegance and personal service of the hotel. The hotel also has a newly renovated spa with a enourmous indoor swimming pool! (with views of the Matterhorn!) Christmas at the Zermatterhof... more