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Swissotel Geneva Metropole

34 Quai General Guisan Geneva 1204 Switzerland
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Exclusive Four-story Hotel situated on the lake's left bank, near commercial & business center.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Allowed Restaurant Room Service No Swimming Pool
Check Rates and Availability: $460 CHF522 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 37 traveler reviews
  • What to Expect:
    • 3.5 based on 24 reviews Rooms
    • 3.5 based on 24 reviews Service
    • 3 based on 24 reviews Value
    • 4 based on 24 reviews Cleanliness
    • 3.5 based on 11 reviews Dining

Reviews of Swissotel Geneva Metropole

( 1-10 of 38 )
4 of 5 stars
Amsterdam, The Netherlands
Sep 2, 2008

We came to Geneva for a long weekend. This hotel was central and looked very nice on the website. Our room was lovely and had excellent views over the lake. The only problem was that hotel, like so many other quality chain hotels lack any real warmth or character. You certainly will not have a bad time here, but it... more

1 of 5 stars
North of England
Jun 23, 2008
1/1 found this review helpful

What a disappointment this grand hotel turned out to be....small, old fashioned, musty rooms with outdated fussy soft furnishings. Our lake side room was uncomfortable and only adequately clean. The wall paper, furniture etc looked scuffed and battered and could not have been recently modernised as advised by the front desk. The only positive thing to mention about our disappointing... more

Management response from
SLGVA, Executive Assistant Manager

Thank you for taking the time to post a comment regarding your recent stay at Swissotel Metropole Geneva. We were disappointed to read that your impression of the hotel overall and your room was not a good one. We completed renovating all our rooms in 2004 after a 5 year renovation plan of the hotel and are now at the...

Mar 20, 2008
1/1 found this review helpful

The location is perfect but hotel seems to be resting on that more than their rooms. My room was very small, even by European standards, and dimly lit. The desk was almost unusable due to proximity to the curtains(ie the curtain hung over the desk). The room was clean and most everything was in working order but for a 4/5... more

Management response from
SLGVA, Executive Assistant Manager

Thank you for taking the time to post a comment regarding your recent stay at Swissotel Metropole Geneva. We were disappointed to read that your impression of your room and bathroom was not a good one. We would just like to point out that we have several categories of rooms and the room occupied during your stay was probably the...

4 of 5 stars
Farnham, United Kingdom
Mar 8, 2008

Classic, discreet, grand hotel right by the lake. Comfortable, well equipped rooms. Good public areas and very good service. more

Management response from
SLGVA, Executive Assistant Manager

Thank you for taking the time to write to us concerning your recent stay at Swissôtel Metropole Geneva. We are striving for excellence in all areas of the hotel and are very happy to learn that, you enjoyed your stay with us. It is always gratifying to know that we have been able to please our guests and we all...

2 of 5 stars
Brussels, Belgium
Nov 12, 2007
3/3 found this review helpful

This is without doubt, one of my third, or even fourth choices when staying in Geneva. Typically I'm at the Hotel du Rhone. Unfortunately, every time I go back here to give these guys another chance, I'm bitterly disappointed. Staying here now as the Rhone is renovating their conference rooms, and we booked the some conference rooms here, so decided... more

Management response from
SLGVA, Executive Assistant Manager

In regards to this review we would like to make the following comments to some of the points: 2) Since the client has stayed with us we have taken the decision to change the smoking policy. The Mirror Bar is since 2 months non smoking from opening time to 6 pm. It is still possible to smoke after 6 pm....

1 of 5 stars
Toronto
Sep 21, 2007
4/5 found this review helpful

While the Metropole's location is amazing, and the rooms are nicely furnished, the experience is significantly below one that you would expect at a five-star hotel, especially considering the high price they ask for their rooms. The hotel promises internet access from all the rooms, however, apparently since our two rooms happened to be close to a corner, there was... more

Management response from
SLGVA, Executive Assistant Manager

We would like to apologize to these clients for the inconveniences caused during their stay at the Swissôtel Métropole. Indeed there was a problem with one of the Internet Provider Transmitter in the area were the client was staying. This is the reason why we offered to upgrade the clients. On that day we were short of Non Smoking rooms...

4 of 5 stars
London England
Sep 11, 2007
1/3 found this review helpful

I just got back from my trip to Geneva and stayed at the Metropole. The hotel is in a very convenient location near the old town. Its a 15 minute walk to the train station (if you have only one suitcase on wheels its easy enough to walk to the hotel). The main bus station is only a 5 minute... more

4 of 5 stars
Peoria, IL
Jun 10, 2007
4/5 found this review helpful

Stayed for four nights at the Metropole on business. The room I had was small but very nice - in-room espresso/tea machine, free bottle of water each day, Toblerone chocolate on the pillow and turndown service. The hotel has a great location across from the Jardin Anglais and in the middle of great shopping. There is a bus stop right... more

5 of 5 stars
London, United Kingdom
May 6, 2007
4/5 found this review helpful

I stayed at this hotel for a couple of nights - it was excellent. The room were very tastefully decorated and had their own Espresso machine - a nice touch. Would definitely stay again at this hotel when in Geneva. more

5 of 5 stars
Cape Town, South Africa
Apr 20, 2007
3/3 found this review helpful

Arrived at end of 3 week stay in Switzerland and France with no hotel booked. First went to Relaix around corner which was infested with mozzies (rooms smelt musty, no views) so moved to Metropole which was slightly cheaper with a great view of lake. Room and bathroom were superb, beds very comfortable, room spotless and rates were very negotiable... more

Reviews of Swissotel Geneva Metropole

( 1-10 of 38 )
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Swissotel Geneva Metropole Address

34 Quai General Guisan, Geneva 1204, Switzerland