Pleasantly surprised by this establishment. Front desk experience lovely with very attentive member of staff ( a real credit to the hotel) and efficient. Room on third floor was very clean, decorated with reproduction antiques and bed was very, very comfortable. Nice touch with provision of tin of chocolates, bottled waters, robe and slippers. Best amenities pack in a hotel... more

The Hotel Rotary is of a good standard, with all the necessary amenities. The room was well furnished and comfortable, albeit with a slightly odd two-storey layout. It could perhaps do with a little renovation, and the eaves of the building, where my bed was, proved quite noisy. Otherwise, the hotel is comfortable, clean and well staffed. more

I spent one week-end there with my girlfriend in july. The staff was very nice and the room very charming (a superior one) with a beautiful bed in wood, quiet and large. the situation is perfect, just next to the lake. more

Sorry, I cannot find any positive aspect on this hotel. Only maybe the location and the bedding are OK. On the bad side: * Rude and arrogant staff * Small rooms * Expensive (even for Geneva) given the poor value * Carpets and furnishing like in the 70's. * Small and smelly bathroom * Breakfast room without windows I will... more

Stayed here for one night whilst on business. Unlike previous reports I found reception to be very friendly and helpful (perhaps they read these reports!) Room was on the 7th floor and whilst not that big, was nicely furnished in a traditional way and included a comfortable double bed and a couple of armchairs. Bathroom was also small but clean... more

I stayed here in early March and was pleasantly suprised at the size and cleanliness of the room. I had an enormous double bed and very nice, clean bathroom. Although I did not eat in the restaurant, I did have room service one night - which was a very delicious omlette and salad. Staff were very friendly and the location... more

Thought I booked this through the Sofitel website, I found out when we arrived that they were in a middle of a name change to the Rotary Hotel. This small hotel has a very good location, only a few steps from the river bank. Rooms are decent, comfortable and clean. The main problem with this hotel is staff. Other then... more

I stayed in Sofitel Geneva in Mar 2007 during a business trip earlier this year and was totally put off with the following things:- 1) Reception area was dark and old 2) Receptionists were rude and not the least friendly nor helpful. They were very inconsistent in servicing guests, I had the free transport ticket given to me and my... more

We got a pretty good rate by booking early at the Accor Hotels website. Unfortunately, we missed our flight from Philadelphia, so our stay in Geneva turned out to be one night rather than two. I e-mailed about our late arrival using the Accor website, but apparently the hotel wasn't notified. We had to prepay to get the discounted rate... more