The staff was very helpful for restaurants . The room was a nice size but we had to keep the windows closed because the hotel is on a very busy street and it was very noisy. Adding insult to injury, the air conditioning was quite weak. It is very convenient to all major sights. more

The hotel is very elegant, a quiet and cool refuge from the noisy Florence streets. We had a nice room - quite large - with a great bathroom. There is a button on the wall that brings down metal grates to block out all the noise from the street and another that brings up black-out screens! If you want a... more

I was there at the end o November with a group, I had a single room which was a nice size - the bathroom was large and beautiful! The mattress was HARD, but it didn't seem to bother anyone else. The entire staff were warm, friendly and helpul...with the exceptioon of the male night concierge. Not very helpful and gave... more

We stayed at the Hotel de la Ville for 3 nights at the beginning of November. It is a very nice comfortable hotel and the location is excellent for getting around Florence! The breakfast was wonderful and we really enjoyed the happy hour every evening in the bar! They had some very good appetizers and the bartender was delightful! The... more

We stayed for four nights, it's a great location but the staff were a bit stuffy, probably because it's in the upmarket shopping strip & my husband hadn't shaved for 3 weeks so he looked a bit scruffy - but that said, the room was spotlessly clean, if a bit noisy, and the bathroom was a great size and also... more

We've just returned from a long weekend in Florence staying at the Hotel de la Ville and loved it. The hotel is a 5 min walk from the railway station (where the airport buses stop) and 5 minutes from the Duomo and other attractions. Rooms are a good standard, very clean, nicely decorated. The bar/lounge is lovely - we spent... more

We have just returned from a stay at the Hotel De La Ville in Florence. The hotel is in a wonderful position and we could find no fault with it. The rooms were beautiful, the staff very friendly and everything for us was perfect. Well worth a stay. more

I stayed at this hotel last month for a week. I had a standard double which was very clean, well decorated, comfortable bed and had a spacious bathroom. If I was to stay again I would upgrade to get a bit more room in the bedroom and a window that got some light. All the public areas were well decorated... more

Stayed at the de la Ville in late March for 7 nights. Room was a double for single use and nicely furnished and the bathroom and amenities were amazing. Breakfast is one of the best in Europe and the bar and happy hour are terrific. Unfortunately the front desk staff are not the most pleasant and helpful for a hotel... more