I booked this hotel at the last minute while driving from Agrigento. I remembered reading about it on TA and just booked a night. What a disaster! The hotel itself is located in new Palermo, which now having stayed in old palermo, lacks the truly authentic palermo experience, however it is a very clean part of town. That aside, I... more

This is a wonderful hotel in a great location - "new" palermo - very central and within 15 min walking distance to "old" palermo tourist sites. The front desk was extremely helpful, spoke great English and recommended a delicious restaurant upon our arrival. The housekeeping was very considerate, they even called us in the afternoon to ask if we wanted... more

I was not very excited about our recent trip to Sicily--going to Palermo in particular. After reading many reviews of Palermo hotels on TripAdvisor, I decided on The Excelsior Palace--primarily because of locaton. It was a wonderful selection. The hotel arranged for a private car and driver to pick us up at the airport (we later hired the driver for... more

From the moment we arrived this hotel felt good and we weren't to be disappointed. Room large and high ceilings lovely balconies and bathroom and shower excellent. Bed large and very comfortable. Room 241 a deluxe corner room at back corner of hotel and really quiet given central location. Hotel in ecellent location with super shopping, restaurants and yet the... more

My wife and I along with two friends stayed for two nights last week. We pre-paid for the rooms at a cost of €95 per room per night. The staff were excellent, efficient and at least one person on duty was English speaking. Valet car parking was €20 per day which in my experience is about average for a city... more

Charming is the best word to describe this lovely old word property found on a cozy block of Via Liberta Palermos top shopping St. TO compare to US it would be like being located on Wisconsin ave in Georgetown in Dc or Newbury St in Boston. A summary review: Rooms: Quite large for Europe. Totallt renovated in 2 years. Fixtures,... more

A well modernised old hotel. Comfortable, well furnished, but not gigantic bedroom and excellent bathroom. Staff helpful and accommodating. Good breakfast. more

We stayed 3 nights and found the hotel and it's location just perfect for us. Our room had been recently refurbished to a very high and tasteful standard, the city rate was reasonable, and the location...for us...perfect, i.e. close, but not too close, to the frenetic centre. The hotel is in an upmarket part of the city and has some... more

My wife and I stayed there on our honeymoon and we found it to be faultless. The staff bent over backwards for us, they were all so friendly. Our room was big and airey and very clean. The food was marvalous. The chef even made us our own private menu on the second week. I really advise anyone who may... more