After reading all the great reviews on Trip Advisor we booked this hotel via their website (on a great deal $188.00 (Aust) When we arrived we were greeted by the Reception and on the other side there is a Concierge Desk (which is never attended too). We had booked (2) rooms (1) double room and (1) twin The double room... more

We were hoping for a hotel near the train station since we had several day trips planned from Palermo. This hotel is not in walking distance of the central train station. You must take the #101 or 102 bus from the train station which is extremely crowded and is hard to get your luggage on. It's much easier once you... more

We stayed here for one night in July 2008 and loved it!! This is such as lovely hotel with friendly and welcoming staff. One of the staff on the Reception even took the time to draw out the route of the Santa Rosalina procession which took place that evening. The staff speak fantastic English and always greet you with a... more

Very nice hotel, old style, rooms completely renovated, wonderful hall, perfect and efficient staff, nice breakfast in a nice environment (but do not arrive late because there will be nothing left!), central position, easy to walk from there. more

A former residence in the 1880's, Hotel des Palmes is a very old world, historical accommodation filled with stories both famous and infamous. From the moment you walk into the marbled, gilted lobby you will know the place is infused with history. Renovated rooms are comfortable and nicely decorated, if a tiny bit on the smallish side. Ask for a... more

Grand Hotel et Des Palmes is in a perfect location to see all the sights that Palermo has to offer. It is luxurious (refer to the photos - it really is like this), spacious and the service is superb. Most of the staff DO speak English. The Hotel is actually a famous location historically where everyone who has been anyone... more

We stayed in this hotel for two nights, and it was lovely. I contacted them prior to arrival telling them we are celebrating our Anniversary, so would they organise something special. Upon arrival, they let us check in early (we arrived at 1pm) and gave us a fab room with bottle of wine, flowers and chocolates. Room was very spacious.... more

Excellent hotel and great location. Cannot complain about a thing. Except no one speaks English or understands...not even the front desk. more

I have stayed at the Palmes 3 or 4 times over the past 2 years, this was my first time in a new renovated room. The room was very comfortable, tastefully decorated and nice decor. As usual, the service was understated and professional. Unfortunately the restaurant is still closed for dinner (it will be until early 2008) but open for... more