My daughter and i booked this holiday on the internet as an all inclusive week at the Callao Garden Hotel. My brother and his family moved out to Tenerife last year and we planned to spend some time with them during our stay. This hotel was situated not too far from Torviscas, where they live. We had read some of... more

We did not eat the food there, so I cannot rate it. We ate out or cooked in. The apartment was clean, had all the amenities except a washer/dryer, but we enjoyed our stay there. We were on the top floor, and we did get a lot of exercise going up and down the steps. The best part was waking... more

As soon as we arrived the manager was rude and arrogant. we had booked room with a sea view all inclusive for 10 days. Eventually we were given our room. The food was awful, cold and not much selection. The childrens menu was chicken nuggets for breakfast, dinner and tea!! Bar snacks were limited and the staff were very rude... more

Have just spent two weeks at the hotel and thoroughly enjoyed it, the hotel is a little tired but is now being decorated, The rooms are spacious with nice balconies or patios, best feature, three great swimming pools, loads of sunbeds,Maid service was super, but no service at weekends which i thought was acceptable.I did require the services of the... more

we stayed here for a week in march 2008, it was hell froze over. we had 2 kids with us, one aged 2 and the other aged 6, yet they give us a top floor apartment, it took 99 steps up to it each and every day, and because there is no baby changing facilites on site, its up to... more

calloa garden tenerife new year 2008 enjoyed our stay apartment very nice had a two bedroomed apartment when we only requested a one so this was an added bonus. Two balconys one over looking pool one overlooking sea dont look down though building work still going on. Only did self catering but food did look very nice. Watch out if... more

I have to say for the first few days it was disapointing only that the food was cold but that was soon rectified by an exelent manager. after that it was great Staff were very good veronica a waitress but what a singer .Will i go again yes more

Just arrived back from 5 nights in theses apartments. We should have been in the Merlin Resort (previously Ocean Club) but the renovations weren't complete. Staff very nice. We liked our apartments and found them spacious with ceiling fan, iron, ironing board, toaster, kettle, hairdryer, big fridge freezer and full sized cooker. We were booked All Inclusive which I would... more

just returned from a week at callao garden that was very dissapointing! Apartment was on top floor and although the views were good looking out to sea, you soon got fed up with trailing up 3 flights of stairs each day! Need a knee replacement now! Found the staff very rude, especially in bar and restaurant areas, it was like... more