The Sofitel Alter Wall is an excellent 4-star hotel. Friendly staff. Faultless rooms, except for a slightly old, soft mattress. more

I have stayed in Sofitel Hamburg many times the last years. I travel to Hamburg due to my business. Sofitel makes my business trips to luxury gate aways! The service is absolutely fantastic. Everybody takes care and they remember their quests. The rooms are very stylish in a very good size with beautiful bathrooms. The Spa is very chic and... more

The Sofitel is in the heart of Hamburg's high street shopping district though, oddly, many cabbies had not heard of it. Service, quality of food and room amenities are all outstanding complete with a very knowledgeable concierge. What it lacks is any sense of color with a pervasive grey monotone from room carpets to the lobby area. The breakfast while... more

I stayed a weekend in this hotel. The hotel is ideally situated near the exclusive shopping streets of Hamburg. Although the hotel is near the shopping centre, the surrounding is very quiet and because of the isolated windows, you have a perfect night rest. The hotel is perfect and nearly impeccable. Check in was quickly. Standard rooms are spacious enough... more

I booked this hotel 5 months before and was able to take advantage of a great price offer. The location is great, just 2 blocks from the Rathaus and there is a subway station just one block away from the hotel. The rooms are extremeley confortable and the staff at the front desk is very helpful. more

Stayed here two nights in July. The spa bumps this up to a five for me -- tiled floor to ceiling in shades of blue glass tiles with a refreshing swimming pool and tranquil rooms for the dry sauna and steam bath. We enjoy modern European decor and this hotel was beautifully done. Hotel bar and staff were exceptional and... more

This hotel is located at walking distance from the most interesting part of Hamburg. The design is modern and it looks like just oppened (started in 2000). Rooms are small and TV Set are old, but everything you need is there or in a quick and friendly Front Desk Service. The Concierge is amazing (Cles d`or) he knows everything about... more

One of the best hotel I've been to lately. Cool design, nice rooms, comfortable bed, very clean, central location, top service. The breakfast is also very nice, the bar makes good cocktails. The prices are still OK given it's a 5* (except for the Internet access...). But, it seems their designer wanted to do bathrooms for gnomes (or for the... more

Stayed here for a business trip and enjoyed the hotel very much. Friendly staff and modern decor together with an almost perfect location, this hotel is really a treat and there is only little to complain about: first of all, they charge EUR 18,00 for inroom broadband internet access (which is a lot in a business-hotel) and secondly, the public... more